Automotive Technician

OverviewBig O Automotive Technicians diagnose, recommend and perform automotive repairs in an accurate and timely manner in accordance with all company programs, policies, and procedures. Big O Automotive Technicians are titled based on ASE or equivalent certification:Automotive Technician A – 4 or More ASE CertificationsAutomotive Technician B – 1-3 ASE CertificationsAutomotive Technician C – No ASE CertificationsMFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.ResponsibilitiesPerform all brake, front end and alignment maintenance as well as mechanical work in accordance with all company programs, policies, and proceduresProperly diagnose and repair all customers’ vehicles, performing quality control of all shop functionsTrain and coach other employees in accordance with all company programs, policies and procedures as directedMaintain the orderly flow of customer service assignment to ensure productivityExtend Big O’s Extra Care Services to all customersAttend weekly store meetings to review safety issues, store policies, procedures, and product information changes as requiredWork with store management to ensure the successful accomplishment of budgeted service-related quotasEnsure that all appropriate information for completed work is given to the counter personnel for inclusion in final invoicingUtilize the company outside purchase program to ensure maximum profitabilityTimely complete daily Today’s Class Technician and other required trainingEnsure the consistent execution of the vehicle inspection program Achieve established service, sales and productivity goals Assist in the organizing, documenting, and processing of all adjustments and core credits All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned. Job Requirements18 years of age or olderMinimum of two years of experience as a lube/tire/service technician Current Motor Vehicle Inspection License (for Missouri based stores) Ability to learn new concepts and use technical materialsAbility to consistently operate a computer and other office productivity machineryAbility to safely operate automatic and manual transmission vehiclesAbility to exchange accurate information with customersAbility and willingness to work with hazardous materialsAbility to consistently work in outdoor weather conditionsAbility and willingness to comply with Personal Protection Equipment (PPE) regulationsVision, hearing, speech, and the ability to detect odors Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 pounds Valid driver’s license Availability to work holidays, weekends, and after regular business hours as neededAbility to speak, read, write, and understand the English language to communicate with customers, coworkers, and supervisorsAbility to meet company requirements including successful pre-employment screeningsLegal authorization to work in the United States of AmericaPreferred SkillsHigh school diploma or GED equivalentTwo or more years of experience in an automotive shop environmentASE certifications Ability to work both independently and in a team environment Ability to work at a fast paceStrong verbal communication skillsSales abilities Ability to prioritize and plan work activities using time efficientlyManagement of multiple tasks and projectsAbility to perform detail work with accuracyAbout Mfa Petroleum CompanyMFA Petroleum is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. MFA Petroleum operates Break Time convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas.MFA Oil supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. MFA Oil also operates BluSphere Energy, a solar panel installation company, and APM, a wholesale fuel distributor.BenefitsOur benefits are designed to invest in you! We offer a comprehensive benefits structure for regular full-time positions, including competitive wages, paid time off, paid company holidays, and the opportunity for eligible employees to share in company success through profit sharing and/or performance incentives. Health benefits include medical, dental, vision, an employee assistance program and company-paid life insurance, and short- and long-term disability. Our retirement benefits include a 401(k) plan with a company match offering pre-tax and Roth options.OUR CULTUREThe core values of MFA Oil are aligned with our purpose and are the cornerstones upon which our culture is built.Put Customers FirstRespect Everyone – Demonstrate high regard or show special attention to customers, coworkers, vendors… everyone you come in contact with. Provide Excellent Service – Go the extra mile to ensure our customers are happy and satisfied with our products and services. Deliver on Your Promises – Do what you say you are going to do, when you say you are going to do it. Every time. Be TenaciousGive Your Best – Always give your best effort and seek to improve every day. Never Settle – Settling can lead to compromising on effort and quality of work. Find a way forward and don’t settle for “It can’t be done.”Work Passionately – Passion accelerates your abilities, propels you to overcome obstacles and shows customers and co-workers that you care. Lead by ExampleDo the Right Thing – When we let honesty and integrity be our guide, we will always be headed in the right direction. Take Ownership – Each of us must be accountable for ourselves, our colleagues, our customers and our company. Act with Empathy – When we recognize and understand each other’s challenges, we communicate better and grow stronger as a team. GROWTH & DEVELOPMENTWe believe there’s always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training. Educational expense assistance is available for employees seeking to continue their education ambitions aligned with their employment within the company.