Client Relations Associate

Job Description DC Structures and DC Builders are a nationwide contracting team specializing in the design and construction of custom wood structures. For over fifteen years DC has built a reputation for both superior customer service and expert craftsmanship. Our clients rely on us to convert their dreams into reality, and internally, we rely on each other to make DC an amazing place to work. We want everyone who works here to feel like a valued member of our team, and to add their fuel to our fire.Job Details:We are looking for a motivated Client Relations Associate to call and qualify contacts that have expressed an interest in our design and construction products or services. The ideal candidate will be comfortable being the first point of contact with prospects, doing some initial discovery and passing the lead onto a project coordinator when appropriate. This role is an on-site position in Damascus, OR.Responsibilities:Reaching out to new leads via phone and emailDiscussing and documenting the specifics of potential projectsEducating prospective clients on DC products and servicesScheduling follow up conversations with our Project CoordinatorsAnswering inbound calls and directing them appropriatelyCommunicating relevant context to the Project CoordinatorWorking in CRM software to maintain data transparencySupporting Project Coordinators and Sales Leadership as neededRequired Skills:2+ years of experience in customer facing role with appointment setting experienceExperience using CRM software like Salesforce, Close, HubSpot or similarExperience with Microsoft Office SuiteAdvanced organizational and communication skills.Ability to manage and prioritize a high volume pipeline of new leads and follow upsUnderstanding of residential construction is a plus, curiosity and interest is a mustBenefits:Medical, Dental and Vision with low premiums for you and eligible dependentsSIMPLE IRA Plan – Company match up to 3%Health FSA and Dependent Care FSASupplemental benefits (Life, Accident, Short-Term Disability, Critical Illness, Cancer Indemnity)Paid HolidaysPaid Time OffOur successful Client Relations Associates and Sales Support staff come from diverse backgrounds including real estate, design, construction, and more. We encourage you to visit www.dcbuilding.com or www.dcstructures.com to learn more about our work.Equal Employment Opportunity StatementDC Structures and DC Builders are proud to be Equal Opportunity Employers. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local laws. We celebrate diversity and believe it strengthens our team and the communities we serve.DC Structures and DC Builders are a nationwide contracting team specializing in the design and construction of custom wood structures. For over fifteen years DC has built a reputation for both superior customer service and expert craftsmanship. Our clients rely on us to convert their dreams into reality, and internally, we rely on each other to make DC an amazing place to work. We want everyone who works here to feel like a valued member of our team, and to add their fuel to our fire.\nCompany DescriptionDC Builders & DC Structures are a pair of nationwide design and construction firms specializing in designing and constructing one-of-a-kind, heavy timber structures. Headquartered just outside Portland, Oregon, our experienced team designs, fabricates, and builds beautiful custom homes, event venues, wineries, equestrian facilities, clubhouses, and other commercial buildings. For over 15 years, DC Builders has been thrilling clients with our dedication to superior customer service and expert craftsmanship.Our core values: PASSION, QUALITY, INNOVATION, FAMILYSee what our clients say about us: https://www.dcbuilding.com/videos/Check out our completed projects: https://www.dcbuilding.com/gallery/www.dcstructures.comCompany DescriptionDC Builders & DC Structures are a pair of nationwide design and construction firms specializing in designing and constructing one-of-a-kind, heavy timber structures. Headquartered just outside Portland, Oregon, our experienced team designs, fabricates, and builds beautiful custom homes, event venues, wineries, equestrian facilities, clubhouses, and other commercial buildings. For over 15 years, DC Builders has been thrilling clients with our dedication to superior customer service and expert craftsmanship. \n\nOur core values: PASSION, QUALITY, INNOVATION, FAMILY \n\nSee what our clients say about us: https://www.dcbuilding.com/videos/ \n\nCheck out our completed projects: https://www.dcbuilding.com/gallery/\nwww.dcstructures.com