Front Desk Coordinator

About UsAt Antiage Institute we strive to provide our clients with the most advanced treatments and outstanding customer service. The team at Antiage goes above and beyond the med spa industry standards, while remaining dedicated to creating natural looking results. Our services include injections, facial treatments, laser treatments, functional health, and weight management. We value collaboration, open communication, and mutual respect, and strive to create a workplace where everyone feels valued and supported.Job SummaryOur team is growing and we are looking for a skilled and organized Front Desk Receptionist/Patient Care Coordinator to join our team. The candidate will perform a dual-role position that combines various administrative and clinical tasks while being part of our overall client delivery team. As the first and last point of contact for clients, the candidate will be responsible for creating and maintaining an environment where all clients and employees feel welcomed, valued, and supported.FLSA Status: Non ExemptDuties/ResponsibilitiesGreeting clients professionally both in person and on the phoneQuickly answering or properly referring questions and issuesOptimizing provider schedules and client satisfaction with efficient schedulingUpdating practice management software with appropriate client notes and client documentation (scheduling, checking out, inventory management, marketing)Verifying financial records and collecting payment with the practice management softwareSupporting the Clinic Manager and Clinical providers with ad hoc requestAssist providers with non-clinical tasks such as prepping rooms, taking photos, and stocking supplies.Support patient follow-up and treatment plan coordinationRequired Skills/Abilities1 year Medspa, Plastic Surgery, Dermatology experience strongly preferredSaturday availability 2x/monthCustomer-service skillsProfessional phone etiquetteExcellent organizational and interpersonal skillsAttention to detail and task completionConflict resolution skillsAbility to multi-task and adapt to changeTeam player mindsetPhysical RequirementsProlonged periods sitting at a desk and working on a computerMust be able to lift up to 15 pounds at timesCompensation$20-$25/hour based on experience