Warehouse Admin (Entry-Level; Korean Speaker)

Purpose of RecruitmentEnsure stable and safe management of hazardous materials transportation using ISO TanksTake full responsibility for the end-to-end transportation process—from order placement to dispatch, real-time monitoring, and issue response—to ensure both customer satisfaction and transportation safetyStrengthen business competitiveness through carrier management and global customer communicationKey ResponsibilitiesTransportation Operations ManagementManage the full transportation process: order receipt ? dispatch ? real-time tracking ? proof of delivery (POD) collectionRespond immediately to safety, delay, and accident issues that may arise during hazardous materials (ISO Tank) transportationCoordinate promptly with customers and carriers to arrange alternative dispatches in case of delivery disruptionsCarrier ManagementSource and qualify carriers capable of hazardous material transport, and manage contract agreementsNegotiate freight rates and oversee contract termsManage carrier safety performance and conduct regular evaluationsCustomer Service (CS)Share real-time transportation status updates and reports with customersProactively communicate and respond to delays, incidents, or any transportation-related issuesFacilitate smooth communication with domestic and international clients in both English and KoreanQualificationsFluency in both Korean and English (Required) – Able to communicate effectively with global clients and carriersProficiency in TMS (Transportation Management Systems), Excel, Power BI, or similar toolsUnderstanding of transportation processes, hazardous materials regulations, and safety management standardsStrong problem-solving and crisis management skills, with excellent communication abilitiesPreferred QualificationsExperience in logistics/transportation/Supply Chain Management (SCM) (Entry-level candidates are also welcome)Hands-on experience with ISO Tank and hazardous materials dispatchingBackground in 3PL logistics companies or carrier dispatch operationsFamiliarity with transportation processes, hazardous materials regulations, and safety management standards