Account Support Specialist (B2B)

Nuans DesignLocation: Fully RemoteJob Type: Full-TimeSalary: $44,000–$46,000, based on experienceAbout Nuans DesignOur client, Nuans Design, is a modern furniture importer and distributor serving the commercial interiors market across North America. We partner with innovative international brands and designers to bring distinctive, design-forward furniture to restaurants, hospitality spaces, workplaces, and other thoughtfully designed environments.Our clients include leading names across tech, hospitality, and lifestyle brands, and we are passionate about delivering furniture that balances aesthetics, quality, and practicality. As a growing company with an entrepreneurial mindset, we value people who are detail-oriented, collaborative, resourceful, and excited to be part of a design-driven business.The OpportunityNuans Design is seeking a highly organized, proactive, and detail-oriented Account Support Specialist to support our sales and operations team. This is an ideal role for someone who enjoys client communication, order management, problem-solving, and keeping complex projects moving smoothly behind the scenes.In this role, you will help manage the day-to-day coordination of client accounts, orders, invoicing, logistics, and internal follow-up. You’ll play a key part in ensuring a smooth experience for our B2B clients from quote to delivery.This is a fully remote position, but candidates should be comfortable working East Coast business hours. What You’ll DoServe as a key point of contact for client support and account coordinationAnswer incoming calls and respond to client inquiries in a professional, timely mannerProcess and enter orders accurately for custom and high-end furniture productsPrepare and manage invoices and related order documentationMonitor accounts receivable/payable and assist with account reconciliationCoordinate shipping and delivery logistics to help ensure timely fulfillmentMaintain accurate records of orders, specifications, pricing, and shipping detailsCommunicate order updates, ETAs, and ship dates to clientsFollow up on open quotes and pending client needsWork cross-functionally with internal team members, vendors, and logistics partners to keep projects on trackSupport operational workflows and help identify opportunities for greater efficiency Requirements What Will Make You Successful2+ years of relevant experience in account support, customer service, sales support, operations, logistics, or order managementExperience in a B2B company preferredStrong organizational skills and exceptional attention to detailAbility to manage multiple moving pieces and prioritize effectivelyClear, polished written and verbal communication skillsComfortable working independently in a remote environmentStrong follow-through and a proactive, solution-oriented mindsetProficiency with Google Workspace, Excel, and WordExperience with QuickBooks or similar invoicing / accounting systems is a plusExperience in furniture, interiors, distribution, importing, shipping, or logistics is a plus Must be authorized to work in the USA and complete an I-9 form for employment eligibility verification.Who You AreHighly dependable and responsiveCalm under pressure and good at juggling prioritiesProcess-minded, but flexible when things changeComfortable communicating with clients, vendors, and internal team membersSomeone who takes ownership and genuinely cares about getting the details rightWhy Join Nuans DesignFully remote roleCompany-paid medical benefitsGenerous paid time offMonthly bonus incentivesNo nights or weekendsOpportunity to grow with a design-driven, entrepreneurial companyCollaborative culture where your contributions are noticed and valuedTo ApplyIf this sounds like a fit, we’d love to hear from you. Please submit your application along with your resume to be considered for the role. Nuans Design is an equal opportunity employer. All employment is decided on the basis of qualifications, merit, and business need.Nuans Design has retained Atomus Partners for this search. Emails from recruiters may come from @atomuspartners.com.No recruiting agencies, please.Salary Description$44,000–$46,000 annual salary, based on experience