Sr.AI Developer

Position Title* AI Developer Position Responsibilities Local Candidate Only Senior Developer - AI Chatbot / AI Agent Job Summary Responsible for designing, developing, and implementing AI-powered chatbot and AI agent solutions, with a strong focus on end-to-end conversation orchestration, enterprise integrations, and customer experience continuity. This role bridges AI capabilities with customer service workflows to deliver scalable and high-performing solutions. Key Responsibilities Design and develop AI chatbot and AI agent solutions aligned to business use cases and intentsOwn end-to-end conversation orchestration including decision logic and multi-step workflowsIntegrate AI solutions with enterprise systems such as D365, SAP, Genesys, and knowledge basesDevelop APIs, middleware, and data pipelines to support AI interactionsImplement context-aware handoffs to live agents with full conversation continuitySupport prompt engineering, response tuning, and model interaction workflowsOptimize performance across latency, cost, and response accuracyEnsure scalability, reliability, and production readiness of AI solutionsPartner with BAs, product teams, and vendors to ensure successful implementationParticipate in testing, debugging, and deployment across pilot and MVP phasesMonitor system performance and continuously improve AI capabilities Requirements Experience 5+ years of software development experience2-3+ years working with AI/ML or conversational AIExperience building AI agents or orchestration frameworksStrong experience integrating with enterprise systems (D365, SAP, Genesys) Python, JavaScript, or JavaAI/LLM frameworks, APIs, and orchestration toolsREST APIs and microservices architectureCloud platforms (Azure, AWS, or GCP)RAG, vector databases, and prompt engineering Preferred Experience with platforms like Kore.ai, Cognigy, Yellow.aiMulti-LLM orchestration experienceReal-time chat/voice integrations (Genesys Cloud)DevOps, CI/CD, and monitoring toolsKnowledge of Responsible AI and security frameworks