Client Service Manager – Gallagher | Remote (Rolling Meadows, IL)

Client Service Manager – Gallagher | Remote (Rolling Meadows, IL) Job Summary Gallagher is hiring aClient Service Manager (CSM)to join itsSelect Client Service Team (CST)supporting small business clients. This remote role offers$44,000–$86,000/yearplus comprehensive benefits including medical, dental, vision, 401(k), paid parental leave, and flexible spending accounts. The successful candidate will deliver exceptional customer service, manage renewals, and build strong client relationships while collaborating with sales and service teams to drive retention, satisfaction, and growth.Key Job DetailsJob Title:Client Service ManagerEmployer:GallagherLocation:Remote (Rolling Meadows, IL)Pay:$44,000–$86,000/year (depending on experience, location, and qualifications)Job Type:Full-TimeSchedule:Monday–Friday, 8-hour shifts (CST hours 9:00am–7:00pm)Key ResponsibilitiesManage day-to-day account service for assigned small business clientsDeliver high-quality, efficient solutions tailored to client needsSuccessfully manage monthly renewals and ensure client retentionBuild and expand client relationships through ongoing care and consultative discussionsCollaborate with sales team to drive referrals, upsell, and cross-sell opportunitiesBalance inbound calls, tasks, and emails while meeting service goalsContribute to business outcomes including client satisfaction, growth, and operating targetsFoster a culture of performance, teamwork, and continuous improvementCandidate Requirements Essential:Bachelor's degree with 1+ years client service/insurance experience OR High School/GED with 3+ years client service/insurance experienceActive Property & Casualty licenseDependable internet accessAbility to balance multiple priorities and build rapport over the phoneStrong written and verbal communication skillsPreferred:EPIC system experienceProficiency with Microsoft Office and productivity toolsScheduling flexibilityBenefitsCompetitive salary ($44,000–$86,000/year)Medical, dental, and vision coverage (starting day one)Life and accident insurance401(k) and Roth optionsHealth savings account (HSA) and flexible spending account (FSA)Paid parental leaveEducational expense reimbursementGallagher Thrive program (digital fitness, workshops, wellbeing support)Charitable matching gift programFlexible work hours (availability varies by role)About Gallagher Gallagher is a global leader in insurance, risk management, and consulting. For over 95 years, Gallagher has helped clients face risk with confidence, backed by advanced data analytics and a client-centric digital ecosystem. The company values teamwork, integrity, curiosity, and inclusion, fostering a culture where employees can grow, innovate, and make meaningful impact.Application Process How to Apply:Submit your application via Gallagher's official careers portal.Highlight your client service and insurance experience.Shortlisted candidates will be contacted for interviews.CLICK HERE TO APPLYJoin Our Official Channels for more Jobs & Scholarship No comment's at the moment!, Be the first to post a comment.#J-18808-Ljbffr