Air and Ocean Export Operator

Air & Ocean Export Coordinator Location:Chicago, IL Company:Freight Appointments (on behalf of a global freight forwarder) About the Role Freight Appointments is partnering with a well-established international freight forwarder in Chicago to hire an experienced Export Coordinator (Air & Ocean). This role is ideal for someone who enjoys working in a fast-paced logistics environment and can confidently manage shipments from start to finish while keeping customers informed and satisfied. Key Responsibilities Manage end-to-end export shipments acrossair and ocean (AZ) Prepare and review all export documentation (HAWB/MAWB, HBL/MBL, commercial invoices, packing lists, etc.) Coordinate with airlines, steamship lines, warehouses, truckers, and overseas agents Ensure compliance with TSA regulations and international shipping requirements Track shipments and provide proactive updates to customers Troubleshoot delays and resolve issues quickly and efficiently Handle billing, file costing, and ensure shipment profitability Maintain accurate and up-to-date records in internal systems Requirements 2+ years of export experience within a freight forwarding environment (air and/or ocean) Strong knowledge of export documentation and compliance procedures Familiarity with TSA regulations (air) and ocean shipping processes Experience working with carriers, vendors, and international agents Strong communication and customer service skills Ability to multitask and stay organized in a high-volume environment Proficiency in logistics systems and Microsoft Office Preferred DG Certified (IATA) Experience with AES filings Cargowise or similar system knowledge Exposure to both air and ocean shipments Whats on Offer Competitive salary + bonus potential Full benefits package (medical, dental, vision) Clear opportunities for career growth Collaborative, team-oriented environment