Parts Business Development Manager
Parts Business Development ManagerWe are searching for an experienced Parts Business Development Manager at our Headquarters facility.Hyundai MOBIS Parts AmericaWe think creatively and keep challenging ourselves to help create a new future and eventually make humankind's dreams a reality. Ready for the challenge?Who We AreTomorrow's most advanced automotive technology is being envisioned today at MOBIS Parts America (MPA). A subsidiary of Hyundai MOBIS, we are a top leading automotive parts supplier. MPA provides after-sales service parts support for Hyundai Motors, Kia Motors, and Genesis. In addition to the distribution of genuine service parts, the MPA Accessories division develops accessories for Hyundai, Kia, and Genesis - which are installed on new vehicles in the United States and Canada.DescriptionThe Parts Business Development Manager is responsible for the development and expansion of part business in an assigned territory. They manage a set area to ensure Hyundai / Genesis dealers adhere to current parts policies related to ordering, claims and returns. Consulting on Fixed Operations - inventory management, wholesale and general sales growth and providing general support for the parts business. The PBDM will ensure dealers are aware of and participate in parts programs, tools, and training as determined by Hyundai, Genesis and or Mobis direction. Key Accountabilities Assist dealerships with improving business Inventory health utilizing RIM tools, Sales and Return programs, addressing areas that are impacting sales and customer satisfaction Support dealers parts training compliance and support regions to ensure certification of Part Managers and Counterpersons to achieve HMA program criteria. Monitor Mobis, Hyundai and Genesis and dealers' performance related to ordering, backorders, on time delivery, claims, and returns to ensure optimal customer satisfaction and sales performance Acclimate new Part Managers / Counterpersons on Hyundai / Genesis / Mobis systems and (buy/sell, new dealer) on systems and best practices. Lead communication contact for MPA / HMA / GMA parts teams in the brands' region Complete ad hoc requests as needed from MPA management. Key Performance Indicators RIM System Net Utilization, % of Inventory for Stock, RO Fill, Aging Inventory reduction improvements Dealer Satisfaction and Parts Manager Surveys improvement Wholesale operations and growth Claims and returns reduction related to best practices Parts Manager and Parts Counter Training Program compliance Conduct regularly scheduled consultative dealership contacts Support new dealership launch and buy sell activities as requested by facing Regional Management Support local facing PDC to resolve dealer issues and concerns All other duties as assigned Work Schedule/Travel Work schedule/hours Travel 8:00 am - 5:00 pm Extensive overnight travel (over 60%) by land / air Up to 8 hours / 500 miles a day, drivingRequired QualificationsEDUCATION Bachelors Degree is preferred. EXPERIENCE REQUIREMENTS Minimum 5 years of retail Parts and Service / distributor professional experience including direct experience in the field calling on dealer parts and service departments A strong knowledge of dealer FixOps, retail / OEM management, and the automotive wholesale sales / part processes preferred Extensive understanding in major Dealer Management Systems, (DMS), ERP systems and Inventory Management (RIM) Previous experience in an automotive retail is a plus Certificates, Licenses, Registrations Valid driver's license Skills Strong Microsoft Excel, PowerPoint and Word Employment Type - ExemptCompensation - Annual Salary, $82,680.77 - 122,367.54Hyundai Mobis Parts America - BenefitsWe offer a competitive benefits package for full-time employees which include:Medical, Dental, and Vision401K with employer matchingTuition ReimbursementPaid Vacation, Paid Sick Days and Paid HolidaysCompany Discounts & more!Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.