Sales Supervisor, Aventura

Summary: The Sales Supervisor role is a position at the center of providing an excellent client experience in Alexander Wang retail locations. The role is directly responsible for all sales components during client interactions. This is an exciting opportunity for a candidate who wants to be developed to lead a specific part of the business with passion and purposeful action, to positively impact both the financial results as well as the overall client experience of the store. *This full-time position will be active from May 2026 to April 2027*Key ObjectiveAct as brand ambassador consistently sharing and embodying the aesthetics of Alexander Wang. Proactive in acquiring and building a loyal client base through different touchpoints, services, and communication channels to ensure a fully immersive and authentic client experience.Responsibilities include but are not limited to: Execute daily opening and closing responsibilities including POS and cash drawer closings, etc.Serve as a role model to Store Support Associates, always embodying exceptional standards and ensuring a professional work environment and consistent client experienceAble to manage client experience expectations, ensuring brand’s goals are met for every client interactionAble to learn and adhere to operational processesAble to maintain high level of energy from greeting customers, to discovering their connection to the brand, to styling the client appropriately across all categories to capturing meaningful data to build a return client baseMaintain clear understanding of new arrivals, best sellers and fit information to be able to advise clients quickly and knowledgablySupport all operational tasks as needed—being a team player and assist with necessary stock receiving processes and maintain proper standards set by the Stock Supervisor when interacting with merchandiseSupport visual floor moves and maintain visual standards as neededAble to consistently meet monthly/quarterly/yearly sales objectives as determined by management and reach growth in sales YoYAble to communicate with corporate partners in relation to the specific area of business assigned, and assist store management with coordinating training, providing information/updates, and host team meetings as the subject expert in the storeAbility to accurately collect customer data at Point of Sale in compliance with local/state guidelines and manage client communication appropriately Qualifications/SkillsBachelor’s or relevant degree preferred1-3 years of managerial or supervisor experience1-3 years of experience in sales or customer serviceProficiency in a second language other than English is a plusAble to navigate Microsoft Word and Excelexcellent communication skillsknowledgeable on trends and adept with stylinggenuine curiosity to build long term relationship with clientsexcellent storytellerstrong organizational skillsWe are an Equal Opportunity Employer M/D/F/V