Strategy & Transformation Intern

Want to help pets live their best lives?We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people. Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do. Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services. Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success. About PetcoWe’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.Intern — Petco Rx Strategy & TransformationAt Petco, we believe every pet deserves the best possible care — and that extends to how they access the medication and nutrition they need to thrive. Our Rx business sits at the intersection of healthcare, retail, and veterinary services, and we're growing fast.This summer internship sits within Petco's Strategy & Transformation team, reporting to the Chief Strategy Officer's organization. You'll work across three high-priority workstreams that directly shape how customers discover, refill, and stay loyal to their pet's prescriptions. You'll partner with teams across operations, CRM/MarTech, and veterinary services — and you'll see your work go live before the summer ends. This role is in person at our sunny San Diego office 3 days a week, Tuesday-Thursday.What you'll work onDesign and run a pilot program for proactively contacting pet parents about their prescription needsWrite outreach scripts and objection-handling guides tailored to distinct customer personasTrack conversion outcomes and package findings into a scalable playbook for ongoing operationsAudit active CRM messages across email, SMS, and push to identify overlap or over-messaging risksMap the end-to-end customer message journey and design refreshed communications, including copy, visuals, and next best action logicReview and consolidate internal documentation in partnership with subject matter expertsPublish a structured resource accessible to field and clinic partners across the organizationWhat We're Looking ForRecent graduate or rising junior or senior pursuing a degree in business, strategy, marketing, or a related fieldMBA preferredStrong project management and organizational skills — you can juggle multiple workstreams without dropping detailsComfortable working with data and translating findings into clear, actionable recommendationsExcellent communicator — written and verbal — who can work with cross-functional partners confidentlyCurious, proactive, and energized by ambiguity; you don't wait to be told what to do nextInterest in retail, health, or consumer strategy is a plus#CORPQualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.Salary Range: $20.53 - $31.83Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefitsPetco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: Google Chrome Help .Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: Google Chrome Ayuda.