Virtual Customer Service Representative

Call Control, LLC is a family-owned company based out of Maryland, with a dedicated team spanning the country. We specialize in delivering exceptional customer service to automotive clients and their customers. We're looking for team members with standout personalities who thrive on making a difference, one call at a time. Working as a Remote Call Center Representative you will: * Perform efficient and elite inbound and outbounds calls. * Set appointments, follow-up on appointments, and provide information to customers. * Understand and work towards achieving all key performance indicator standards. * Participate in team meetings, trainings, and 1 on 1 sessions to be coached, monitored, and supported by Call Control to ensure continuous achievement of individualized goals. * Attend regularly scheduled meetings with Management, Ownership, and other team members. * Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts. Both full-time and part-time positions are available. _Note: All applications, interviews, orientation, and training will be completed virtually._ Our benefits programs were designed with our team members’ preferences in mind. Some of the benefits offered are: * Simple IRA Retirement Plan with 3% company match * Medical, Dental & Vision Insurance * Health Savings Account * Paid Time Off * Merit based rewards system * Semi-Annual Pay and Performance reviews Requirements: * Be able to type 35 Words Per Minute * Previous customer service experience * Ability to work at a computer for extended periods of time * Must own and provide work equipment for work from home Pay: From $11.00 per hour Benefits: * Flexible schedule * On-the-job training * Paid time off * Referral program * Work from home People with a criminal record are encouraged to apply Work Location: Remote