Communications and Marketing Intern

GENERAL PURPOSEThe Communications and Marketing Intern will be responsible for supporting the marketing and communications team with daily projects and tasks. This role will require a combination of creative thinking, planning, research, writing, content creation, monitoring, coordination, and collaboration among team members and company departments. The Communications and Marketing Intern will support internal and external communication efforts, along with marketing initiatives and social media.ESSENTIAL FUNCTIONSThe list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this job title. It is not necessarily descriptive of any one position in the job title. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.Support company social media platforms (Facebook, Instagram, LinkedIn, YouTube, and others as needed), including content creation, content calendar development, posting, and community management through engagement with online audiences, live events, and more.Assist with planning, creating, and sending marketing emails through mass email platforms.Create content for various marketing channels, including website, social media, email, and digital or print materials.Support marketing initiatives, including flyer creation, content writing, drafting materials, managing material orders and printing, supporting organic and paid social media, and coordinating across departments.Assist with managing and updating content on the CareerSource Central Florida website.Support media and marketing reporting and monitoring.Assist the Sr. Manager of Communications and Communications Manager with drafting materials such as press releases, media alerts, internal communications, letters of support, staff emails, and newsletters.Provide onsite support and assist with planning at events (social media, marketing initiatives, video/photo shoots, traditional media, etc.).Support administrative needs, including invoices, order forms, file management, reporting, and inventory management of branded materials.Stay up to date with industry trends to identify new opportunities for marketing and communication initiatives.Collaborate with teams and departments to ensure consistent messaging across all internal and external channels.SUPERVISIONSupervision Received – Work is performed under general direction with limited latitude in the use of initiative and independent judgment.Supervision Performed – No direct reports.MINIMUM QUALIFICATIONSCurrent enrollment in an accredited institution pursuing a degree in communications, marketing, business, or a related field; orBachelor's degree from an accredited institution in communications, marketing, business, or a related field.Must be able to provide verification of the legal right to operate a vehicle in the State of Florida (driver's license, proof of personal auto insurance, etc.). Must fulfill all requirements of the CareerSource Central Florida Vehicle Safety Program and have reliable transportation.Accreditation confirmed by the USDOE Database of Accredited Postsecondary Institutions and Programs.COMPETENCIESThe CSCF competency model is based on our pillars: Collaborate, Innovate, and Lead.CollaborateSupports trust, accountability, goal achievement, performance improvement, and servant leadership.InnovateSupports technical solutions, programmatic compliance, adaptability to economic and regulatory change, and exceptional customer service.LeadSupports the organization's mission, vision, and values.Core Competencies IncludeEffective CommunicationInterpersonal EffectivenessBuilding RelationshipsFoster TeamworkCustomer FocusedEmpower OthersManage ChangeEmbrace DiversityMotivational SupportForward ThinkingConceptual ThinkingCritical ThinkingAnalytical ThinkingInformation GatheringAdaptabilityTake Calculated RisksFoster InnovationTechnical ExpertiseFlexibilityIntegrity/CredibilityAccountabilityBusiness AcumenDevelop OthersInitiativeResults DrivenStrategic ThinkingInfluence OthersKNOWLEDGE, SKILLS, AND ABILITIESStrong written and verbal communication skills, with the ability to write compelling copy and articulate ideasExcellent organizational and project management skills, with the ability to manage multiple projectsExperience with social media platforms and marketing toolsKnowledge of SEO/SEM principles and analytics tools such as Google AnalyticsFamiliarity with Muck Rack, TVEyes, Sprout Social, and other monitoring/reporting toolsUnderstanding of marketing, advertising, web, and social media best practicesBasic design skills (e.g., Canva)Proficiency in standard English grammar and usageSelf-motivated, detail-oriented, and highly organized with the ability to meet deadlinesStrong research skills and familiarity with major media outletsDemonstrated analytical and critical thinking skillsProficiency with Microsoft Office; Canva and basic HTML skills preferredAbility to understand complex policies and issuesAbility to communicate effectively and professionally in EnglishAbility to travel to CareerSource Central Florida and partner locations (Lake, Orange, Osceola, Seminole, and Sumter counties) as neededProfessional appearance and attitude aligned with CSCF policiesDemonstrates CSCF core values and maintains workplace culture aligned with the Trust CreedPHYSICAL REQUIREMENTSTasks involve light physical effort (e.g., standing, walking, occasional lifting under 10 pounds) and routine use of office equipment. May include extended periods of sitting and working at a computer.ENVIRONMENTAL REQUIREMENTSThis position follows a hybrid schedule, combining remote and in-office work based on business needs. Work is primarily performed indoors without exposure to adverse environmental conditions.SENSORY REQUIREMENTSTasks may require manual dexterity, visual and hearing acuity, color distinction, and effective verbal communication.J-18808-Ljbffr