Customer Service Representative

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.Check out our many videos to learn more! http://www.dxpe.com/about-us/careers/SummaryUnder the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products.Responsibilities of the Customer Service Representative include, but are not limited to:Responding to customer inquiries regarding company products and servicesProcessing customer phone ordersChecking pricing and availability of stock with suppliersFollowing up with suppliers for shipping datesQuoting prices, filling order to customer specifications and processing sales data via computerAssisting the outside sales team by preparing price quotes and sourcing productsQualifications of the Customer Service Representative include, but are not limited to:Industrial Distribution Sales with an emphasis on Safety with 2-3 years experience is helpful Industrial products knowledge and mechanical aptitude a plusSafety product knowledge helpfulKnowledge of Microsoft office (Excel, Word, Outlook)Excellent communication skillsShould be attentive and pose a high drive to learn new product linesPrior inside sales/customer service experienceData entry skills, organization, multi-tasking and customer focus is requiredRegular in-person attendance requiredAdditional InformationPhysical Demand:N/AWorking Conditions: Office EnvironmentTraining/Certifications: N/AShift Time/Overtime: Monday thru Friday, 8:00 a.m.-5:00 p.m., some overtime as necessary. After-hours on-call duty rotation to be scheduled one week at a time.Travel: N/AEducation: High School Diploma or GED required#zryhLocation: USA:NE:OmahaDXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week, including: medical, dental, vision, flexible spending account, paid holidays, life and disability insurance, and additional supplemental benefits. All employees are eligible to participate in the 401(k) plan.Salary is commensurate with experience. Except where prohibited by state law, all offers of employment are contingent upon successfully passing a drug test. DXP is an equal opportunity employer and participates in E-Verify. EOE/M/F/D/V.