Quality Assurance Inspector

At Phillip Jeffries, we believe beautiful design begins with passion, integrity, and connection. What started in 1976 as a small family business with just ten grasscloths in a New Jersey garage has grown into a global luxury brand offering more than 1,000 wallcoverings to designers and architects around the world. Through decades of growth, our values remain the foundation of everything we do. We are committed to craftsmanship, creativity, and delivering exceptional experiences at every touchpoint.If you’re inspired by thoughtful design, meaningful relationships, and being part of a team that’s shaping extraordinary interiors, we invite you to apply for Quality Assurance Inspector. In this role, you’ll be responsible for picking and packing our wallcovering with precision, reporting to the Quality Assurance Inspector Team Lead and based at our Fairfield, NJ location with the working shift Monday – Friday 8:30am-5:30pmWhat You’ll Be DoingReturns & Quality InspectionsInspect returned products in accordance with Quality Assurance standards and guidelinesAccurately document return details in CRM and NAV systems under the direction of the QA SupervisorPrepare defective merchandise and return‑to‑sender items for review and follow‑up actionStock & Operational InspectionsAssist with inbound, outbound, and digital inspections to ensure quality complianceComplete inspection forms, tracking documents, and QA records accurately and on timeSupport internal Customer Experience inspection requests and escalate issues or findings as neededMaster Sample Library SupportMaintain organization of master samples, including binders and shelvingFile and track new master samples provided by Product DevelopmentWhat You Bring to the TableA minimum of 2 years of experience within a warehouse settingDemonstrate strong attention to detail and take pride in ensuring accuracy, consistency, and quality in their workAbility to multitask effectively and shift prioritize quickly while remaining an organized Strong written and verbal communication skills are required, as the role involves clear documentation and collaboration with cross‑functional teamsComfort with general computer use and digital systems is expected, including the ability to accurately enter and maintain recordsForklift experience is a plus, and familiarity with NAV, CRM systems, Warehouse Management Systems (WMS), or UPS WorldShip is preferred but not requiredThe Phillip Jeffries ExperienceAt Phillip Jeffries, we believe exceptional work deserves exceptional care. Our commitment to creating a more beautiful world extends to how we support our team, offering thoughtfully designed benefits and meaningful perks that reflect our appreciation for your talent and time.Your Compensation JourneyCompetitive hour rate starting at $19.25 an hour, based on your experience and technical expertiseAnnual bonus opportunity to reward your performanceCost of Living increases that honor your growth and commitmentGenerous retirement plan with an automatic company contribution of approximately 10 percent with no employee match requiredHealth Benefits That Take Care of You Comprehensive medical coverage with employee premiums as low as $40 per monthCoverage options for spouse, domestic partner, civil union partner, and familyHealth Reimbursement Account (HRA) to offset medical expensesPrescription, dental, and vision coverage to support whole-person wellnessFlexible Spending Accounts (FSAs) for healthcare and dependent careEmployee Assistance Program that supports your mental, financial, and physical well-beingPet insurance for your four-legged companionsTime to Recharge16 paid personal days each year to relax, recharge, or travelPaid holidays including New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s EveAdditional paid time off during our annual company closure between Christmas and New Year’sEarn extra paid time off by completing your annual wellness physicalUp to three paid days each year to give back through volunteer workCareer ElevationStructured onboarding with clear 30, 60, and 90-day milestones and continued training for long-term successPerks at WorkExclusive employee discount on Phillip Jeffries wallcoverings to elevate your homeAccess to Working Advantage with discounts on travel, entertainment, and everyday purchasesPhillip Jeffries is an Equal Opportunity Employer committed to diversity, inclusion, and equality in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.