Front Desk Hotel Receptionist (Flexible Shifts)

The Front Desk Receptionist is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Greet and register incoming guests. Process guest folios and collect payment for in-house and departing guests. Administer and manage cash handling responsibilities. Handle guest requests and concerns promptly and with courtesy. Assist guests with any inquiries regarding local entertainment, restaurants or transportation. Maintain efficient and effective flow of information with guests and all internal departments. Handle additional duties as needed by guests or management. Requirements High school diploma or equivalent required. Hotel and Customer Service experience preferred. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodations for the entire shift. Computer experience required. Ability to access and accurately input information using a moderately complex computer system. Ability to establish and maintain effective working relationships with associates, customers and guests. Command of the English language both written and verbal. Benefits 401k Program (w/ company match & profit sharing) Employee Assistance Program Company wide discounts on propane, fuel, convenience store merchandise, hotel stays, and more!' Job Type: Part-time Benefits: 401(k) 401(k) matching Employee assistance program Employee discount Schedule: 8 hour shift Weekends as needed Work Location: In person