Financial Application Administrator

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.Supervisory Responsibilities: NoneSummary: The Financial Application Administrator for Core Banking is the business system administrator and primary guardian of the Bank's production configuration environment, responsible for the operational integrity, security, and governance of critical financial systems. As the technical gatekeeper for Change Control, the Administrator exercises independent judgment to validate, approve, or reject configuration requests. Changes must be authorized, approved, executed, and validated, not simply notified. The Administrator centralizes management of bank-control settings, financial application configurations, and product parameters, protecting the Bank from operational risk.Essential Duties And ResponsibilitiesOwns the configuration of assigned financial applications, converting business requirements into system parameters, product definitions, and logic configurations relevant to Core BankingManages the full Change Control lifecycle: creates and vets requests, obtains proper approvals, verifies testing requirements, executes configuration changes, validates outcomes, and notifies key stakeholdersEnforces process governance and adherence to Bank policies, with the authority to reject configuration requests that lack sufficient documentation or approvalManages non-production environments, configuring and validating new product features or system behaviors before promotion to productionExecutes controlled deployments and scheduled configuration updates (e.g., officer lists, branch numbers, acct types, customer to account relationships codes) in production, the final control point before changes go liveSupports Technical Product Management to act as the primary application contact for operational teams, translating business requirements into configuration settings while ensuring downstream impacts are understoodProvides Tier 2 application support to triage incidents, performing root cause analysis on high-severity issues and escalating to vendors when necessary.Maintains standard operating procedures (SOPs), configuration logs, parameter dictionaries, and role matrices in designated document repositoriesWorks with data teams to build and maintain dashboards and reports that monitor application metrics and the change-feedback loopParticipates, as needed, in User Acceptance Testing (UAT) and Quality Assurance (QA) for system changes, ensuring configurations achieve the desired business outcome before go-liveParticipates in scheduled maintenance windows and provides on-call support for critical system updates or incident resolutionConducts periodic reviews and configuration audits to verify compliance with banking regulations and internal audit requirementsSets standards of excellence by adhering to the Essentials of Excellence and Centier ValuesKnowledge, Skills, And AbilitiesStrong knowledge of Core Banking concepts and product logic, including application capabilities and configurations (e.g., officer/branch code management, and transaction posting behaviors)Deep understanding of banking financial applications, including parameter configurations and managementProficiency with Change Control processes and tools, with experience working within approval workflowsAbility to assess the downstream impact of a configuration change on client experience and financial reporting, and make independent decisions about production safetyAbility to enforce governance and say 'no' to stakeholders when a change request does not meet risk or documentation standardsStrong troubleshooting skills to resolve complex technical issues without immediate supervisionMinimum QualificationsBachelor's degree in a related field (or equivalent experience)3+ years of experience in bank application administration, core banking systems, payment processing, or vendor application supportExperience with IT Service Management (ITSM) tools (e.g., Jira, ServiceNow) and Change Management workflows requiredPrevious experience administering banking financial applications relevant to Core Banking is strongly preferredUnderstanding of banking regulations and data privacy standards (GLBA, PCI-DSS) is a plusWhat do I do now?Apply with us!Refer this opening to others!Disability Accommodation StatementCentier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com.Equal Opportunity Employer/Disability/VeteranCentier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.Member FDIC