Policyholder Services Representative

A company is looking for a Policyholder Services Representative (Remote). Key Responsibilities Provide exceptional customer service in a phone support role Assist policyholders with individualized inquiries and document processing Ensure compliance with established guidelines and maintain confidentiality Required Qualifications High School education/GED required with at least one year of customer service experience Proficient in Microsoft Office products Insurance or medical background preferred Ability to understand and relay complex insurance information Detail-oriented with the ability to work independently and in a team