Desktop Support Specialist
Occupations:
Computer User Support SpecialistsComputer Network Support SpecialistsNetwork and Computer Systems AdministratorsDesktop PublishersComputer Occupations, All OtherIndustries:
Vocational Rehabilitation ServicesResidential Intellectual and Developmental Disability, Mental Health, and Substance Abuse FacilitiesBusiness Support ServicesFacilities Support ServicesEducational Support Services6 Month Contract to hireOnsite in Jackson, TNRate: $25-32hrRequired Skills and Experience5+ years of experience in a desktop support or technical support roleExperience with a ticketing system (ServiceNow is what the team uses now)Experience troubleshooting through Microsoft 365 and other Microsoft productsExperience troubleshooting through basic A/V issues as neededExcellent communication Plusses:Experience working in a manufacturing environment Job DescriptionAn employer in Jackson, TN is looking for a Desktop Support technician. This person will be:Troubleshooting through printer issues and mail issues, as well as some server and networking (VPN issues or Internet issues) issues as neededTroubleshooting and resolving issues deskside with usersTroubleshooting and resolving conference room equipment issues (computers/microphones connecting to screens/projectors, etc)