Graduate Program Administrator (MSIS), School of Information

Job Posting Title:Graduate Program Administrator (MSIS), School of InformationHiring Department:School of InformationPosition Open To:All ApplicantsWeekly Scheduled Hours:40FLSA Status:Exempt from FLSAEarliest Start Date:Jun 01, 2026Position Duration:Expected to ContinueLocation:UT MAIN CAMPUSJob Details:General NotesAcross libraries and archives, data science, and user experience design and research, our work shapes how individuals, organizations, and societies connect, learn, conduct business, and engage with culture. Our students learn to be connectors — bridging people and information, technology and communities, AI and data — ensuring that data, information, and knowledge are organized, accessible, and responsibly applied, with the ethical responsibility these societally transformative roles demand.To learn more about the iSchool, visit https://ischool.utexas.edu/about.The university offers an impressive benefits package. For more information, see Prospective Employee Benefits.Candidates must be authorized to work in the United States for any employer without the need for sponsorship.PurposeCoordinate all aspects of the MS in Information Studies program at the School of Information. Provide academic advising to master’s students. Develop and implement services to facilitate all elements of the Graduate Student Services Office. ResponsibilitiesRecruitment and AdmissionsServe as primary contact for prospective MSIS, dual degree, 4+1, and SLC students. Manage graduate recruitment activities, coordinate graduate admissions, providing key insights and strategic support to the Master’s Admissions Committee. Contribute to the development of admission systems and resources by designing and refining workflows, as well as providing insightful feedback to enhance efficiency and effectiveness. Oversee admission decision entering and key communication. Liaise with the Office of Graduate Admissions on application and admissions matters. Manage all aspects of new student services from admission through orientation, planning and executing various Admitted Student Day, Registration, and welcome week events, in coordination with other Graduate Student Services staff. Manage and curate student engagement tools while communicating resources to ensure a seamless transition for students, providing clear guidance and support throughout the processCurrent Student AffairsPlan, execute and support student life activities in coordination with student organizations and various campus partners (ISSS, ICRM, Career Success). Develop, organize, and lead informational sessions on key academic and student milestones, including Capstone projects, CPT/OPT processes, and graduation requirements. Collaborate with iSchool leadership and Graduate Advisor to revise, maintain, and uphold the MS in Information Studies handbook. Provide key operational and strategic support for both MSIS and PhD programs (when able), ensuring alignment in student services and academic processes. Develop and enhance resources—such as procedural guides, advising tools, and student support materials—to improve accessibility, efficiency, and overall program effectiveness. Serve as an initial contact for student concerns and ensuring timely resolution of academic, student, and administrative items, escalating items to leadership as need be. Provide guidance on university policies, program requirements, and student resources while fostering a supportive environment. Support selection of LASSO Scholarships for new and continuing students. Academic Affairs and AdvisingAssists with registration procedures for MSIS students. Provide guidance and advising to current students on program/degree requirements and Graduate School policies and requirements.Assist graduate advisor on petitions and other Graduate School procedures (degree audits, leave of absence, graduation applications). Notify graduate students of various routine deadlines. Provides proactive support to students in navigating academic procedures, deadlines, and general concerns with Graduate School policies. Communicate with iSchool faculty on Graduate School and iSchool policies and program requirements. Maintain detailed student records; track and report student progress semesterly. (CPT, 12th Class Day Reports, Degree Progress, Registration Requests, Graduation). Manage certificate programs and Endorsement of Specializations while maintaining organized spreadsheets for student tracking.Collaborate with other members of the iSchool graduate student services team, including Graduate Program Administrator for the PhD program and the Course Administrator.Required QualificationsBachelor’s degree.Five years of experience related to graduate program coordination.Demonstrated attention to detail and accuracy.Ability to self- start, learn quickly, prioritize tasks, meet deadlines and follow through on tasks. Demonstrated ability to solve problems as they arise.Ability to interact positively and communicate clearly with supervisor, co- workers, and all constituents including faculty, staff, and students.Relevant education and experience may be substituted as appropriate.  Preferred QualificationsMaster’s degree and more than five years of experience as a graduate program coordinator or in student advising.Experience as a Graduate Coordinator or related position within a graduate program at UT Austin.Technical acuity with software and Web apps such as Excel, Google Drive, Box, Qualtrics, etc.Demonstrated experience using technological tools to create and improve systemExperience working with UT systems such as EASI, Advisor’s Toolkit, etc.  Salary$65,000+ depending on qualificationsWorking ConditionsTypical Office Environment. This position is located in Austin, Texas.  Work ShiftFlexible work arrangements, including working from home one or more days per week, may be negotiated with the supervisor but are subject to future review should the needs of the workplace change. Some evening and weekend work will be required during special events.  Required MaterialsResume/CV3 work references with their contact information; at least one reference should be from a supervisorLetter of interestImportant for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.Employment Eligibility:Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.Retirement Plan Eligibility:The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.Background Checks:A criminal history background check will be required for finalist(s) under consideration for this position.Equal Opportunity Employer:The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.Pay Transparency:The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.Employment Eligibility Verification:If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.E-Verify:The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:E-Verify Poster (English and Spanish) [PDF]Right to Work Poster (English) [PDF]Right to Work Poster (Spanish) [PDF]Compliance:Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.