Administrator II
Job Description:**Responsibilities:***Managing and maintaining Microsoft-based IT infrastructure, including**Windows Server, Windows 11, Entra ID, Active Directory, Intune,**Exchange, and Office 365.**Overseeing the deployment, configuration, and support of existing and**future migrations Microsoft technologies.**Performing regular updates, backups, and troubleshooting to ensure*systems run smoothly and securely.**Managing user roles, permissions, and access controls to maintain a secure**IT environment.**Collaborating with stakeholders to support various projects and initiatives.**Providing technical expertise and ensuring servers, endpoints, and**Microsoft services are effectively integrated into NCUA's overall IT**strategy.**Monitoring system performance and addressing any issues that arise.**Implement and manage security policies to meet NCUA baselines,**executive directives, and security requirements.**Developing and maintaining documentation for system configurations and**procedures.**Providing technical support and guidance to end-users and other IT staff.**Participating in disaster recovery planning and testing.**Ensuring compliance with industry standards and regulatory**requirements.**Managing software deployment and updates through tools like SCCM and**Intune.**Implementing and maintaining monitoring systems for proactive and**reactive support.**Participating in on-call schedules and patch rotations to ensure continuous**system availability.**Maintaining M365 Conditional Access Policies.*Requirements:**Required Skills: **· *Bachelor's degree in computer science, Information Systems, Engineering, or related field, or equivalent practical experience.*· *Seven yrs experience in relevant IT areas, including: end user systems support; automated server builds; cloud-based deployments; data center deployments.*· *Demonstrated experience in engineering, migration, troubleshooting, and support of the following technologies: Entra ID, Active Directory, Exchange Online O365, SharePoint, Microsoft Teams, Microsoft Azure*· *Public trust security clearance***Preferred Skills**· *Microsoft (MS) Certified Solutions Associate or similar Microsoft certifications appropriate to the technologies listed above preferred***Soft Skills:**· **Organizational Skills:** Can plan and prioritize work. Follows tasks to their logical conclusion and makes sure that everything has been done to the right standard. Good attention to detail.· **Team Work:** Able to enthuse and maintain project interest. Comfortable working both individually and as part of a team. Prepared to challenge ideas within a group in a constructive way.· **Communications:** Ability to communicate clearly and efficiently to team members and clients, verbally and in writing. Able to present ideas in a variety of ways depending upon audience and context. Excellent active listening skills.· **Quantitative Management:** Ability to determine process measures and track to determine process effectiveness and efficiency.· **Results oriented**: Able to drive things forward regardless of personal interest in the task.