Java Software Engineer

Java Software Engineer needed for a contract to hire role REMOTE on EST schedule and on W2 only3rd party candidates will not be consideredSeeking a Software Engineer who thrives on solving complex technical problems in large-scale enterprise applications. This role is focused on investigating customer-reported issues, performing root-cause analysis, navigating complex Java codebases, and developing production-ready code fixes. The ideal candidate enjoys debugging challenging problems, working directly with customers, and delivering high-quality solutions that improve product stability and performance.Defines, analyzes, and resolves customer escalations in a timely & accurate manner.Proven ability to investigate and resolve complex customer escalations — with hands-on experience using AI tools (Claude Code, Cursor, GitHub Copilot) for log analysis, root cause identification, and defect diagnosisProvides periodic updates to customers, co-workers & management on the status of outstanding issues.Documents complex issue resolutions for both the customer & internal reference as needed.Track record of delivering production code fixes end to end — from defect confirmation through AI-assisted patch development, automated test generation, code review, and release validation.After gaining experience with the product, will have the opportunity to contribute with product enhancement development work.Assists team members with complex issues to gain experience & exposure to more advanced problems.Ability to navigate large, unfamiliar codebases quickly using AI tools — assessing defect blast radius and identifying the safest fix path with confidence.Contributes, reviews & maintain knowledge base content and product documentation as neededWill require periodic after hour / weekend coverage, done on a Pager rotational basis.Other duties may be assigned.What we are looking for:Required:2-5 yrs of software engineering.Excellent communication (oral & written), analytical and troubleshooting skills.OS experience in one or more areas of Linux, UNIX, and/or Windows.Frameworks: Java, J2EE, Servlets, MDB, HTML, JNDI, Jax-RS, JMS, Junit, XML, JSONProtocols: AS2/4, HTTP(S), FTP(S), SFTP, Rest/APIs, RNIF, EBICSCloud experience in one or more areas of AWS, Azure, Google, IBM, RedHat.CI/CD: Maven, Docker, IBM Cloud, Kubernetes, Jenkins, GitHubDatabase experience in one or more areas of Oracle and/or DB2 and/or MS SQL and/or MySQLAbility to read and code through an Object-Oriented Language, preferred Java.Experience with JDBC, JDK, JVM stack traces.Strong understanding & experience of executing Static & Dynamic scans, fixing vulnerabilities.Aptitude to prioritize and handle multiple issues simultaneously.Strong attention to detail and accuracy.Ability to work independently in a fast-paced environment.Ability to function and contribute in a team environment.Required AI Skills/Knowledge:Hands-on experience using AI-assisted engineering tools such as GitHub Copilot, Claude Code, Cursor, or similar tools to understand complex code, accelerate debugging, generate unit tests, improve documentation, and support code review activities.Ability to apply AI tools in customer escalation scenarios, including log analysis, defect diagnosis, root-cause investigation, impact assessment, and identification of safe production code fixes.Working knowledge of responsible AI practices, including validation of AI-generated output, protection of confidential customer/product data, secure prompt usage, and awareness of bias, hallucination, and explainability considerations.Preferred Skills (a plus but not required):Familiarity with LLM APIs, retrieval-augmented generation, agentic workflows, or AI-powered developer productivity automation.Experience creating AI-assisted test cases, regression checks, knowledge base articles, troubleshooting guides, or customer-facing technical summaries.Exposure to AI-enabled observability, log summarization, static analysis, vulnerability analysis, or automated remediation workflows.Vertex Solutions Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law.