Hospitality Administration Assistant

Hospitality Administration AssistantWorking at a Chick-fil-A restaurant is more than a job it's an opportunity for teamwork, leadership development, and personal growth in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent franchise Operators who invest in the future of their Team Members and give back to their communities. Chick-fil-A Brookfield Square and Pewaukee are seeking a motivated and detail-oriented Hospitality Administration Assistant to support our leadership team in delivering an exceptional guest experience. This role combines hospitality, operational support, and administrative duties to ensure smooth day-to-day operations while upholding Chick-fil-A's standard of excellence in service. A fun, encouraging work environment where you can positively influence others A role focused on team unity and collaboration Flexible scheduling (and always closed on Sundays!) Learn first-hand from experienced Operators and restaurant leaders Intentional growth and development to help you reach your professional goals Scholarship opportunities Competitive pay Serve as a friendly, encouraging, and professional team player Provide general administrative support, including managing invoices, emails, and office organization Conduct baseline data analysis to recognize trends and report discrepancies Organize and maintain important documents, databases, and vendor records Assist in training new hires and serve as a role model for the team Communicate clearly and professionally, both verbally and in writing Support team morale by helping to plan and lead team appreciation events Participate as needed in day-to-day restaurant operations in a fast-paced, high-volume environment A positive attitude and a genuine desire to serve others Strong attention to detail and organizational skills Excellent written and verbal communication skills Proficiency in Microsoft Office (Word, Excel, Outlook) and/or Google Workspace tools Ability to handle sensitive information with discretion Strong interpersonal skills and the ability to work as part of a team Reliable transportation and willingness to travel between locations Ability to thrive in a fast-paced environment Prior experience in food service or clerical/administrative work preferred Commitment to Chick-fil-A's core values and exceptional customer service Monday to Friday Flexible schedule Paid time off Health insurance Employee discount