Customer Success Consultant

Customer Success Consultant- - Higher EducationJob Details:Act as a strategic advisor to educators by aligning product usage with institutional goalsDrive product adoption and retention across a defined territoryMeet revenue targets through customer renewals and long-term successAnalyze customer data to identify risks, renewal challenges, and upsell opportunitiesConduct regular account reviews to assess value realization and uncover growth potentialBase salary: $65K–$87K, depending on experience (higher in select high cost-of-living markets)$35K annual bonus + excellent benefits package30-40% time in the field meeting with key accounts during the academic semester, may require a few overnights a month depending on location; primarily a work-from-home roleFast-paced, tech-forward, education-focused environmentREQUIREMENTS:3+ years of customer/client success or account management experienceStrong presentation and communication skillsTech-savvy, Quick to learn and navigate new technologiesExperience in the education or technology sector strongly preferredBENEFITS:Excellent benefits package, Medical, Dental, Life, Disability, 401K, etc.