Sr. Product Manager
Job SummaryJM Test Systems is seeking a strategic and results-driven Senior Product Manager to lead the development, performance, and long-term vision of our digital product ecosystem. In this role, you will oversee the full product lifecycle across multiple platforms that directly impact customer experience, operational efficiency, and business growth. You will work closely with engineering, operations, sales, and leadership teams to drive product strategy, prioritize initiatives, and deliver scalable digital solutions. If you thrive in a fast-paced environment and enjoy combining technical understanding with business strategy, we encourage you to apply.What You’ll Do:Product Strategy & Roadmap:Define and manage product roadmaps across multiple digital platformsTranslate business goals and operational needs into product priorities and requirementsBalance short-term deliverables with long-term scalability and platform growthProduct Development & Delivery:Own and manage product backlogs from intake through releaseWrite detailed user stories and acceptance criteriaPartner with engineering teams to review builds and ensure quality standardsLead UAT, defect resolution, and production release coordinationCross-Functional Collaboration:Work closely with engineering, operations, sales, and leadership teamsCommunicate product updates, timelines, risks, and priorities to stakeholdersAlign cross-functional teams around product initiatives and business objectivesData & Performance:Define and monitor KPIs tied to product success and operational performanceUse SQL and analytics tools to support data-driven decisionsMeasure product impact through efficiency, revenue, adoption, and business outcomesAI-Enabled Product Development:Utilize AI tools such as Claude and ChatGPT to support product workflowsReview AI-generated outputs alongside engineering teamsSupport efficient and high-quality development practicesProducts You Will Support:Customer Portal, customer self-service platformCalMapp, laboratory management softwareJMTest.com, eCommerce and lead generation websitePartner and acquisition onboarding systemsWhat We’re Looking For:5+ years of product management experience with digital products or business systemsExperience managing customer-facing web applicationsStrong analytical, organizational, and problem-solving skillsExperience writing product requirements, user stories, and acceptance criteriaAbility to collaborate effectively with engineering teams and review technical outputsExperience managing multiple projects and competing priorities simultaneouslyStrong communication skills across technical and business stakeholdersPreferred Qualifications:Experience with laboratory, calibration, or field service softwareFamiliarity with MERN stack, .NET, or similar technologiesExperience using AI tools such as Claude or ChatGPT within product development workflowsKnowledge of ISO 17025 or similar compliance standardsExperience with system integrations, onboarding, or acquisitionsSQL or data analysis experienceTechnical Environment:React.js (MERN stack)Node.js / Express, .NETSQL Server and MongoDBMicrosoft AzureGitHub with CI/CD pipelinesMicrosoft Entra IDAI-assisted development toolsWhy Join JM Test Systems?Stability and long-term career growth opportunitiesMedical, Dental, and Vision InsuranceHSA with Employer Contributions401(k) with Company MatchPaid Vacation, Sick Time, Birthday Time, and HolidaysEmployer-Paid Life InsuranceFamily-oriented culture focused on Quality, Responsiveness, and IntegrityIf you are looking for an opportunity to lead impactful digital products while helping shape the future of technology at JM Test Systems, we encourage you to apply for the Senior Product Manager position.