Collections Specialist - $24-$26/hour - HYBRID

Very reputable and growing manufacturing company located near Brooklyn Heights, OH. is looking for an Collections Specialist for an immediate need. This is a PERM position. Wonderful opportunity to join a really fun team, room for growth, stability and great work / life balance.Highlights:$24-$26/ hour (paid overtime time and a half, OT will be very little if any)HYBRID Great benefits, room for growth and stability3-weeks PTOMinimum 2+ years of experienceResponsibilities:Works with customers to optimize use of electronic payment methods and corresponding remittance detail to enhance cash collection and matching to open invoices.Contacts delinquent accountholders to request payment, utilizing a polite and professional communications style (whether phone, email, letter, etc.).Identifies delinquent amounts and communicates to Sales Team, escalating issues to the Accounts Receivable Supervisor and Director of Finance, as appropriate.Provides information to customers, as necessary, to facilitate customer matching and payment.Coordinates customer communication efforts with the Sales Team and Accounts Receivable SupervisorReceive and post payment to customer's accountAdvise and follow-up with customers on unpaid accountsInitiate repossession proceedings or disconnect serviceKeep records and status of customer's accountQualifications:Proficiency in Microsoft Office Suite, with advanced Excel skills.Strong written and verbal communication skills.Ability to effectively communicate with both internal and external customers.Proactive problem-solving skills and a willingness to be part of the solution.Ability to anticipate the needs of others and perform tasks without being asked, as appropriate.Flexibility to adapt to the evolving role and new processes.