Practice Manager

Why PsychPlus?The current delivery model for mental health care is broken in this country. PsychPlus set out ona mission to reimagine how mental health care is delivered to folks who need it. Our goal is toprovide a digital-first, modern approach to psychiatry and therapy. We provide care both inperson at our offices across Texas and virtually, so our patients can be seen at theirconvenience. Through a combination of exceptional medical and psychological care and best-in-class technology, we provide an unparalleled approach that serves our patients' needs in anintegrated way. Join us in our mission to ensure that every person has access to affordable andaccessible mental health care.About The RoleAs a Practice Manager, you will play a critical role in overseeing daily clinic operations and ensuring seamless workflows for patient care. This position is ideal for someone with clinical experience (LVN or Case Manager background) who understands healthcare operations and is passionate about mental health.You will serve as the primary point of contact for providers, patients, and administrative staff—ensuring that clinics operate efficiently, remain compliant, and deliver exceptional patient experiences. Additionally, you will support expansion efforts across the Central Market by assisting with operational readiness for new clinics.ResponsibilitiesOversee daily operations of the assigned clinic, ensuring smooth workflows, patient satisfaction, and compliance with clinical standards.Coordinate with clinical teams (LVNs, Case Managers, and providers) to optimize patient care processes and ensure adherence to protocols.Manage staffing schedules, onboarding, and training for clinical and administrative staff.Monitor and improve operational performance metrics, including patient throughput, appointment scheduling, and resource utilization.Collaborate with leadership to implement best practices for clinical workflows and patient engagement.Ensure compliance with healthcare regulations, safety standards, and company policies.Support expansion initiatives by assisting with operational readiness for new clinics in the Central Market.Maintain accurate documentation and reporting for clinical operations, staffing, and performance.Partner with internal teams (billing, IT, HR) to resolve operational issues and maintain seamless communication.Provide leadership with regular updates on clinic performance and improvement opportunities.RequirementsClinical experience required (LVN or Case Manager background strongly preferred).2+ years of experience in healthcare operations, clinic coordination, or practice management.Bachelor’s degree in healthcare administration, business, psychology, or related field (preferred).Strong understanding of clinical workflows and patient care processes.Familiarity with electronic health records (EHRs) and scheduling systems.Excellent organizational, leadership, and problem-solving skills.Proficiency with Microsoft Office Suite; experience with project management tools a plus.Strong written and verbal communication skills.Passion for mental health and commitment to patient-centered care.Willingness to travel occasionally within the Central Market for training or operational support.PerksOur mentality is to find the best, attract the best, and pay the best talent, which is why we prioritize quality over quantity of hires. While we offer zero-stress medical, dental, and vision coverage, competitive salaries, and a generous PTO policy, we're way more excited to tell you about a few "perks” that are unique to Psychplus. We’ve spent time thinking through what it means to be a modern mental health company and how we can better align these additional perks with our mission and valuesSo—what do you think?If you’ve made it this far, well, we’re excited to meet you too. Just one more thing that we want you to remember: we pride ourselves on our meritocratic, performance-driven culture. We are a startup and move at the speed of light. You might be required to wear multiple hats at any given time. There’s no room for complacency. Your scope of responsibility and opportunity to make a difference will be uncapped at Psychplus, but we need your commitment that you will work tirelessly for our patients, parents, and partners. At the end of day, our team is committed to helping you succeed at Psychplus because when you succeed, our patients succeed, and we get one step closer to solving the mental health crisis. We’re hopeful that this role will give you the experience to go and do whatever you want in life but the fulfillment to make you never want to leave our team. We look forward to solving the mental health crisis, together.Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Psychplus, please go directly to our Careers Page: https://psychplus.com/careers.Psychplus will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Psychplus will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Psychplus will only be sent from @psychplus.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.At Psychplus, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide accessible and affordable mental healthcare to every one of our patients.Psychplus applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.