Dental Insurance Coordinator and Patient Services

Job Description Join our dynamic team as a Patient Service and Insurance Coordinator, where your energetic approach and attention to detail will make a meaningful difference in patient care. We are a patient-focused pediatric dental practice committed to providing high quality care in a friendly and professional environment. Our team values excellent communications, efficiency, and creating a welcoming experience for every patient. Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.We are seeking a reliable, organized, and personable individual to join our team at the front desk. This role is essential in ensuring smooth daily operations, from greeting patients to managing insurance processes and scheduling.ResponsibilitiesGreet patients warmly and professionally assist with check-in/check-out procedures while maintaining HIPAA compliance to protect patient privacy.Answer phones, respond to inquiries, and manage appointment scheduling, rescheduling, and cancellations.Verify insurance coverage, benefits, and eligibility to ensure accurate billing and authorization.Submit insurance claims and assist in tracking outstanding claims and predeterminations.Communicate with providers to ensure accurate treatment planning and scheduling.Review treatment plans and present them to patients.Explain insurance coverage, co-pays, deductibles, expected cost, and payment options.Collect co-pays at time of service and post to account.Assist in posting payments accurately from insurance EOBs.Coordinate with clinical staff to ensure efficient patient flow while optimizing office productivity.Qualifications:Previous experience in a medical or dental office setting.Knowledge of dental insurance verification procedures, plans and coding.Understanding of HIPAA regulations to ensure confidentiality and secure handling of dental records.Excellent organizational skills with the ability to multitask efficiently, with attention to detail and accuracy.Strong communication and customer service skills for effective interaction with patients, insurance companies, and healthcare providers.Proficiency with dental practice management software (e.g., Open Dental, Dentrix) preferred. xmcpwfuStrong work ethic, reliable and positive attitude.Benefits:Paid time offRetirement planWork Location: In person