On-Site Artwork Project Manager

On-Site Artwork Project Manager, Cosmetic PackagingWith more than 150 years of industry-leading experience, the businesses of SGS & Co and SGK are united as SGx - a powerful force in innovative packaging production. Building on the legacy of trusted service since 1947 and 1953, we deliver the full suite of packaging graphics, plate and cylinder production and metal deco services to brand owners, retailers, and printers.We are focused on simplifying complexity, delivering flawless in-market execution and leveraging our global reach to drive consistency and amplify brand impact at scale.Job SummaryManages the full lifecycle of Cosmetic Packaging projects for assigned client(s). Monitors and communicates project milestones and progress to ensure projects are executed on time and within budget. Partners across the Brand Development function to identify and resolve project issues; resolves the most complex problems using strong technical knowledge.Your RoleWe are looking for a dynamic, packaging project manager to lead the packaging artwork process and drive all packaging commercialization activities. This position requires proximity to New York City and may require visiting the client office once per week. The role is primarily remote with occasional onsite support.Manage Projects and Coordinate Artwork ProductionOversee end-to-end workflow of packaging artwork from a highly detailed perspectiveOversee and communicate key timelines and prioritiesPartner and collaborate with internal teams in a positive, professional, and constructive wayEngage in pre-production calls to support the packaging team where neededEducate existing and new client teams on their own creative standards and practicesCoordinate and Traffic Artwork Production and PrepressTranslate client instructions into measurable and effective communication to all necessary end-usersPull pick-ups from artwork management system for SGx production as a reference to create mechanicalsUpdate SGx team with any new brand standardsLead or participate in meetings as needed to review active projects and action itemsCreate, manage and communicate project timelines and submission deadlinesManage extremely tight, sensitive timelines, communicating any barriers and risks to manage client expectationsManage projects in the workflow tool (DragonFly) and monitor routing approvalsTrain new users including client employees and print vendors on the artwork management system and processSupervise and lead team members to learn best practices regarding project management and communicationRequest color proofs or comp requests where fitClient Directed ResourcesLocate and share historical artwork filesManage projects from production initiation through supplier proof approvalPartner closely with cross-functional teams to ensure complete and accurate information is provided as required to execute production workHost weekly artwork status calls and attend Project Management callsAssist client quality team in artwork history where concerns ariseManage ad-hoc requests, including international local production requestsMaintain tracking and effectively communicate project status and details consistentlyCommunicate details about at-risk programs and elevate as neededEncourage packaging regulation compliance and communicate expectations to cross-functional partnersReview and assess Packaging Design turnovers and identify project parametersMonitor consistency across packaging and product portfolioAssist print vendors with DragonFly needs, including prepress proof status, troubleshooting, and system trainingDemonstrate good judgment in choosing communication methods that are most effective and efficientPropose meetings to resolve bottlenecks quickly and effectivelyAttend monthly staff meetingsBusiness ContinuityProvide quality service by anticipating clients' needs and regularly measuring satisfactionDemonstrate good judgment in choosing communication methods that are most effective and efficientNurture good relationships with clients, develop trust and stay alert to potential business opportunitiesReportingCreate Quarterly Business Review reports to assess client satisfaction and performanceHold semi-annual meetings with Directors by Department to discuss KPI reportsDevelop, improve, and consistently streamline workflow processesReview billing and invoicingMaintain project tracker for all active SKUsQualificationsMicrosoft Office experience requiredFully conversant with Adobe CS or Adobe certification is a plusStrong verbal and written communication skillsStrong organizational skillsKnowledge of artwork management systemsAbility to work effectively and efficiently toward goals in a complex, diverse environment with multiple and changing demandsComfortable interacting with clients at all levels, printers and suppliersMust be forward-thinking and improvement-drivenEducation and ExperienceBachelor's degree required5–10 years of experience in cosmetic packaging, artwork, creative project managementEducation in print, graphic design, or related field preferredStrong understanding of print, production, design, art industry, pre-press, color management theoryClient-facing experience is a mustLocationNew York, NY – Hybrid model (remote with occasional onsite visits)About SGxSGx is a portfolio of global marketing services and technology companies with a combined legacy of 150+ years, 2,000+ clients, 9,000 employees, and operations across 30 countries. SGx provides the scale and support of a global organization while preserving the unique culture and identity of each company in its portfolio.Compensation and BenefitsU.S. pay range: $80,000 USD – $90,000 USD annually. Pay considers location, experience, and other job-related factors. Benefits include health care plans, prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account or health savings account, short/long-term disability, and 401(k) savings plan.EEO StatementWe are proud to be an equal-opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need. We offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minority Women Veterans Disabled.We strive to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.For more information visit www.SGXgraphics.comJ-18808-Ljbffr