Retro Fitness of Edison - Front Desk Associate
Job Description
Retro Fitness of Edison – Front Desk Associate Retro Fitness of Edison has been in existence for 10 years. We are a 20,000+ square foot health club offering a variety of services to our members. These services consist of: personal training, tanning, child sitting, freshly made shakes and group classes.A front desk associate is the first and last person a Retro customer sees when they come to our health club. It is imperative they leave a quality lasting impression with our customers, making them want to come back. A front desk associate is responsible for maintaining outstanding customer service as per Company standards, processing sales quickly, accurately and efficiently, cash register operations and safeguarding company assets.Responsibilities include:· Greeting members as they check into our location· Assist prospects with tours of the facility and membership sales· Answer external phone calls· Answer customer questions and provide guidance on procedures and policy· Process sales transactions by receiving payment by cash, credit card, debit or billing to their account· Build protein shakes for members as requested· Maintain a clean and orderly gym· Monitor and restock cleaning supply stations located on gym floor Qualifications:· Good human relations and listening skills to handle customer needs· Excellent phone etiquette skills· Familiarity with computers· Excellent communication skills to assist customers with sales· Requires the willingness to work flexible hours Benefits:· All associates receive a free membership to Retro Fitness of Edison· Employee discounts on all productsCompany DescriptionRetro Fitness of Edison is a full service health clubCompany DescriptionRetro Fitness of Edison is a full service health club