Software Integration Analyst

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Job Title: Software Integration Analyst FLSA Status: Exempt Department: Client Technology Reports to: Manager, Software Integration Location: Proctor – 166 Who are we? What do we do? Company Overview: Proctor Loan Protector provides comprehensive insurance products and service solutions for financial institutions. While weaving compliance throughout all our applications and technologies, Proctor Loan Protector operates as an extension of our clients, where partnership meets innovation. What’s the culture like at Proctor Loan Protector? At Proctor Loan Protector, we are committed to fostering a workplace that values diversity and personal growth. As we continue to grow and expand, this allows us to offer career paths and opportunities. We are dedicated to ensuring that all our teammates feel valued and work in a fun and rewarding work environment. What can I expect from working at Proctor Loan Protector? Fun work environment with a variety of work Being part of a team Career growth Ability to highlight your skills Feel valued Great benefits, pay and culture Tell me more about this role, what would I be doing? Summary: This Software Integration Analyst is primarily a client-facing role. The Software Integrator Analyst will act as the lead subject matter expert for proprietary applications and processes in support of clients and the client implementation process. The integrator is also the technical liaison between the clients and the internal team. Essential Duties and Functions These include the following duties: Provide technical leadership for the client implementation process Perform requirements analysis Write requirements and design specifications Provide client interface design, configuration, implementation setup and testing and ongoing support Assist with debugging of integration software providing direction to developers Define reports and related infrastructure requirements Identify and mitigate potential risks with client data/mapping and proprietary system functionality Provide support to PMO team in project planning, issue tracking and status reporting Provide support and/or perform code reviews for peers as needed Competencies: Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently. Experience with shifting demands and priorities in a technical setting. Ability to create and use logical, systematic processes to achieve goals Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas. Has the ability to foster and maintain healthy, mutually beneficial relationships with others, and the capacity for interdependence and collaboration. Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills. The individual should be able to demonstrate the ability to clearly transmit ideas and information orally in a way that is appropriate to the topic, purpose, and audience Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and can read and interpret written information. The individual should express ideas clearly; use language with precision, construct a logical argument; take notes, and summarize information Typing proficiency - possesses strong typing proficiency with the ability to run meetings and capture information and action items Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality. Experience managing requirements and scope. Able to understand technical issues and business implications. Comfortable with critical thinking, decision-making, creativity, and information processing Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality, has a strong attention to detail, performs research and verification when necessary and maintains a technical aptitude Adaptability—the individual adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays, or unexpected events. The individual should be able to adapt to new situations with fresh ideas or innovative approaches. Individual should have the ability to stay focused on goals, but can also easily adjust how to achieve them Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Required: Minimum 3 years of experience in a technical client-facing role Experience creating data file and reporting specifications. Experience with data exchange mapping and processing Experience with SQL query and reporting tools Bachelor of Science Degree in mathematics, computer-related field, or equivalent work experience Proficient in MS Office Suite Preferred: Experience with Microsoft T-SQL and SSMS Experience working with advanced SQL queries and concepts Experience with ETL processing A general understanding of database design, storage, and optimization A general knowledge of database design principles Experience with JIRA, Tempo, Confluence and Smartsheet Physical Requirements Necessary on a Regular Basis: Manual dexterity, arm, and upper body range of motion sufficient for use of a keyboard and mouse 7-8 hours per day. Speech and hearing sufficient for in-person communication 7-8 hours per day. Vision sufficient for use of a computer monitor. Ability to sit at a desk 7-8 hours per day. Repetitive motion Sedentary position Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any position. Employee may be directed to perform job-related tasks other than those specifically present in this description. Pay Ranges: Any posted pay range considers a wide range of compensation factors, including skills, experience, work location and more. We offer competitive pay while still allowing for compensation growth within the position and company. This job description is not meant to be an all-inclusive statement of the duties of the position listed above. Other appropriate duties may be required from time to time. EEO Statement: Proctor Loan Protector is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law. We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.