Operations Manager

Purpose Of JobThe Manufacturing Manager leads the plant manufacturing function, managing their team, and driving it to deliver World Class results in term of Safety, Quality, Cost, Delivery and Team Morale.The Manufacturing Manager Is Responsible ForMeeting or exceeding the targets set by the Plant Manager and aligned with the business needs, ensuring production requirements and deadlines are achieved with excellent quality and service, safelyCreating and implementing a manufacturing improvement plan and new processes to drive the business results forward, working cross functionally (Engineering, Warehouse, CI,)Coaching and developing their team to enable them to contribute to their full potential, thereby improving overall plant resultsTo Do This The Manufacturing Manager WillEnsure that the equipment and resources are utilised effectively (manage and optimise labour requirements, maximise production capability)Analyse thoroughly production data, identify losses, root cause them with the help of the teams, ensure fix, document it in a standard and train it to the teamsLead and coach root cause problem solvingEffectively communicate priorities to the teams and escalate issues within their area of ownershipKey Activities GeneralDelivering operational targets (Safety, Quality, Cost, Delivery, Moral) across the plantEnsure professional behaviour, and high shop floor appearance standards at all time.Always be aware of what the shop floor results are, what the priority work is, what the future priorities are and how they are to be achieved. Make sure the team is similarly informedHave a strong knowledge of technical aspects of lines, quality, safety, planning, reliability, and schedule adherence systems so that you can lead these activities from a position of authorityBe personally proactive (and develop team members to do the same) in looking for and executing improvements, anticipating, and fixing problems before they occurDriving their team development and engagement to enable them to fix any problems themselves without recourse to a manager (self-sufficient teams)Handle emergencies that might occur (e.g. fire)Manage the performance of the Shift LeadersForm effective working relationships with cross functional teams (Engineering, Planning, WH, …)SafetySupport team to deliver safety target, role model SafetyEnsure that self and team follow safety rules policies, procedures, and work in a safe mannerEnsure work environment is kept clean and tidy by the teams at all timeControl line pre-checks have been carried on each line and ensure any issue is addressedCarry engage conversations with colleagues as per targetsEnsure safety contacts and any other safety information are shared with the teamsEnsure all near misses are reported in a timely mannerEnsure near miss investigations are complete within 24h & support root cause analysis / fixEnsure all safety hazards are identified, recorded in defect list, and eliminatedEnsure all safety actions are completed in a timely mannerReport any safety concern to Plant Manager and Safety CoordinatorQualityEnsure good quality of products manufactured – according to specifications and meeting all legal requirements (It is expected that the Manufacturing Manager will be able to make decisions on the quality of work produced in the absence of Quality representatives)Support investigation of QA complaints (Internal / Customer)Ensure QA complaints are answered in a timely mannerEnsure the team quality training is up to dateEnsure all paperwork is filled in by the teams properlyEnsure line clearances are carried as per standardEnsure teams follow reject procedure when requiredEnsure rejected product is reworked within 90 daysEnsure quality actions are implemented quickly to eliminate reoccurrence of quality issuesEnsure GMP / Hygiene standards are met in productionSupport site management team on visits and audits BRC, BSI etc.Report any quality concern to Quality team / Plant ManagerTake part in internal audit programmeTake part in internal Quality reviewsServiceDefine long term run rates based on past performance and improvement plan – input into S&OPDevelop long term plan (monthly rota) in partnership with planning to ensure optimal use of lines and peopleEnsure the lines run to scheduleReview planning / line priorities daily / weekly with the plannerTake part in weekly commitment meeting to align on next 3 weeks productionEnsure requests for planned downtime linked to production activities (trials, maintenance, training…) are shared with planningIdentify gaps in run rates, change-over times, cleaning times in schedule, align changes with planning department for realistic production schedulesPerformance / CostsDefine and monitor KPIs for manufacturingDefine manufacturing roadmap and ensure delivery (CI, project, etc.)Deliver quality products output at or above run rate targets, safelyEscalate major issues to support departments: engineering / CI/ QA / safety teamsEnsure all changeovers / line clearance are carried within targeted time Ensure appropriate material supply to the lines, escalate issues to warehouse when neededEnsure accurate booking of materials and finish productsAnalyse all lines downtime, root cause, action, and proposed root cause fixEnsure line defects are recorded in defect list to drive continuous improvement and prevent breakdownBe able to explain any gap versus target in all lines KPIsAnalyse lines performance data and develop a plan to fix top issues impacting SQDCMEnsure waste is tracked accurately and any gap vs target to be explained and corrective actions to be implementedIdentify profit margin enhancing opportunities, develop business benefit scenarios and through effective utilisation of CI processes implement improvement projectsEnsure all Cleaning Inspection Lubrication / TPM tasks are carried as per scheduleIdentify and run continuous improvement projects with the teams to deliver process improvements on waste / efficiencies / bottleneck, to meet future targets agreed with Plant Manager.Push for manufacturing standards creation whenever knowledge is gainedOrganisationLead the team in our continuous improvement journeyEnsure thorough preparation of the morning meeting by the production and engineering team: every loss, every stop, every speed reduction must be analysed in the form of problem – root cause – action and will be solved using SPS toolsDeliver manufacturing results and action plan in cross functional morning meetingAnalysis of line data (Efficiency, Stops, Quality and Safety)Manage vacation and sickness of Shift LeadersLong term Crewing requirementsConduct disciplinaries where requiredWork with Process Engineers to produce technical action plans to define and conduct projectsTeam DevelopmentYou must fully understand the plant vision and be capable of rolling it down to your teams in a more simplistic way so that every team member is clear on their role and their contribution to the businessCommunicate effectively any announcement impacting production / resultsSet objectives for Shift Leaders and support objectives setting to team leaders and equipment ownersDevelop team training plan and skill matrix to support production results deliveryEnsure team are trained to the correct level of skills (identify gaps and ensure training delivery)Ensure team is trained to all Safety / Quality / Operations standards as per requirementsManage team performance and effectivenessCarry monthly 1:2:1 with Shift LeadersAssist Shift Leaders in yearly performance review of Team LeadersKey MeasurablesIndividual success is measured against the following: Manufacturing efficiencies, Schedule Adherence, Cost, Quality, Safety, and Development; targets to be aligned with the Plant ManagerCandidate’s ExperienceQualifications and ExperienceRequiredProduction Manager experience with proof of excellent results deliveredMinimum of five years of experience in a TPM/technical, manufacturing environmentLean Six Sigma Green Belt or higherDesirable Bachelor in engineer related subject (Mechanical, Electrical, Automation…)Skills And KnowledgeLeadershipOwnership: drive for results, sense of urgency, ‘can-do’ and positive attitudeIntegrity and trustPassion for winningStrong people management skills - including a strong ability to coach mentor and develop managers, operations staff, and Process EngineersPlanning / team organisation / direction settingInitiative and action orientated mindsetSelf-motivation and ability to motivate peoplePro-active thinker with the ability to problem solve in area of operationAdvanced Problem solving (8D, UPS, A3…)Trouble shooting (capability of observing a phenomena and link cause/effect, basic FI tools - Fishbone, Why-Why, WPA)Strong Mechanical and Electrical knowledge to mirror that of the process engineersLean-Manufacturing tools expertise and coachingApproachable and respected by the team members, able to give and receive feedbackHigh work standards, attention to detailsWillingness to confront substandard work / behaviour / appearanceManaging and measuring teamworkBuilding effective teamsUnderstanding of the production processesBusiness acumen, good planning, and project management skillsKPIs, targets and objectives settingExperience of creating, managing, and utilising a budget.Identification of main cost drivers for further productivity potentialKnowledge of QA standards.Knowledge of safety requirements / standardsUnderstanding and experience of CI and TPMBasic computer skills to include Excel, Oracle, MyShopFloor, Outlook, WordAbility to communicate effectively to a broad range of people (including senior managers)Can delegate where and when requiredPersonal AttributesWorked in FMCG business (blue chip preferred)Demonstration of continuous development of skillsProven loss elimination track record using problem solving toolsWe are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.