Customer Experience Manager - Renewal & Adoption Leader

A leading cybersecurity firm located in Bedford, New Hampshire is on the lookout for a Customer Experience Manager. This individual will be responsible for overseeing customer satisfaction, platform adoption, and renewals across their global client base. Ideal candidates will possess over five years of experience in customer success roles, particularly within B2B SaaS environments, and will demonstrate strong communication and relationship-building skills. The position allows for 100% remote work and includes a competitive salary range between $83,200 - $104,000, with potential bonuses based on performance. J-18808-Ljbffr