Host
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Duties:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their designated tables and provide them with menus
- Assist in seating arrangements to ensure efficient use of dining space
- Answer phone calls and take reservations or provide information about the restaurant
- Manage the waitlist and notify guests when their table is ready
- Maintain a clean and organized host/host station
- Collaborate with servers and kitchen staff to ensure smooth dining experience for guests
- Handle guest inquiries, complaints, or requests with professionalism and courtesy
- Provide excellent customer service by anticipating guest needs and exceeding expectations
Qualifications:
- Previous experience in a similar role is preferred but not required
- Strong communication skills to effectively interact with guests, staff, and management
- Excellent customer service skills with a friendly and welcoming demeanor
- Ability to multitask and handle high-pressure situations in a fast-paced environment
- Knowledge of restaurant operations, including point-of-sale (POS) systems, is a plus
- Strong organizational skills to manage waitlists, reservations, and seating arrangements
- Ability to work well as part of a team and collaborate with others
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
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Job Type: Part-time
Pay: $16.00 per hour
Expected hours: No less than 10 per week
Benefits:
* Employee discount
Physical Setting:
* Casual dining restaurant
Shift:
* Morning shift
Work Location: In person