Senior Relationship Manager - Multi-Manager Clients

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world’s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,600 employees located across twelve offices.Job DescriptionThe Multi-Manager Client Group is responsible for managing relationships with our most strategic multi-manager hedge fund clients utilizing 1:1 expert calls and our full suite of content solutions. These accounts represent significant existing and long-term revenue opportunity.The Senior Relationship Manager will own a portfolio of high-value clients, developing and executing short-, medium-, and long-term engagement strategies that drive adoption, retention, and revenue growth. This role requires deep understanding of how multi-manager investment teams operate and the ability to position Third Bridge as a trusted research partner embedded in their workflow.What You’ll DoClient Engagement & Relationship OwnershipLead virtual and in-person meetings with Analysts, Senior Analysts, Portfolio Managers, and Strategy Heads across Equity L/S, Credit, and Event-Driven strategiesDevelop and execute structured quarterly engagement plans (user targeting, sector prioritization, feedback tracking)Build, develop, and manage senior stakeholder relationships to drive long-term partnershipsIntroduce new users to Third Bridge capabilities to accelerate product adoption and stickinessConsistently communicate and demonstrate value across all stages of the client lifecycleRevenue Growth & Commercial ExecutionSource a minimum of 10 new expert call projects per week aligned to client research prioritiesDrive revenue expansion through proactive expert recommendations and targeted outreachConduct ongoing retention and risk analysis across your book of businessPartner closely with the Strategic Account Manager to align engagement strategy with renewal and growth objectivesIdentify expansion opportunities and collaborate with Connections and Content teams to unlock incremental revenueStrategic Advisory & Market PartnershipDevelop fluency in each client’s investment philosophy, decision-making cadence, and portfolio prioritiesMonitor market developments and hedge fund trends to remain highly relevant in client conversationsIdentify root causes of client challenges and implement structured, data-informed solutionsAct as the voice of the client internally, sharing qualitative and quantitative feedback to influence product development and roadmap prioritiesAdvocate for feature enhancements that improve repeat use cases and client workflow integrationQualificationsWhat You’ll BringStrong intellectual curiosity about financial markets and multi-manager fund dynamicsComfortable engaging senior investment professionals across varying strategies and asset classesProven ability to own and grow a strategic client book within a commercial environmentHighly organized with the ability to balance long-term account planning with near-term executionCommercially driven with a clear understanding of revenue impact and performance metricsPersistent and proactive in outreach (phone, email, and in-person engagement)Strategic mindset with disciplined follow-throughExcellent communication and interpersonal skillsAbility to consult with senior stakeholders and develop tailored account strategiesExperience navigating large, complex investment organizations preferredWhat Success Looks LikeYou proactively and creatively engage top accounts through planned in-person meetings, structured outreach, and value-driven communicationYou consistently hit or exceed project sourcing targetsYou materially increase user activation, engagement depth, and revenue across your client portfolioYou gather actionable client feedback well in advance of renewal cyclesYou demonstrate strong product fluency and deep client understanding within your first 90 daysYou immerse yourself in market news, fund performance, team moves, and capital allocation trends to build credibility and relevance in every client interactionAdditional InformationHow will you be rewarded? We truly care about our people so in return for your work, you’ll get:Salary: $75,000-80,000 basic dependent on experience + get rewarded for your success with our commission scheme. Vacation: 15 days (which increases to 20 days after 2 years of service) plus US HolidaysLearning: personal development allowance of $1,150 per year. Health and wellbeing: a variety of insurance plans, including health coverage by Empire Blue Cross Blue Shield. Medical Insurance, Dental insurance and Vision plan, plus a personal HSA (Health Saving Account) and Medical FSA (Flexible Spending Account). And also a variety of health and wellbeing events to focus on mental health. Future and family: 401K matching up to 5% of your base salary, life insurance, a long-term disability policy dependent care FSA and pet insurance. Flexibility: work from anywhere for one month per year, 2 annual volunteer days, 2 personal days when life throws you a curveball and 'Summer Fridays'Rewards: get points through our colleague-to-colleague recognition programme to spend on hotels, gift cards, donations to charity and more. Social: weekly optional social gatherings, daily breakfast and snacks, social events - ESG: CSR, Environment and Diversity & Inclusion (including Women at Third Bridge, Pride and Blkbridge)Frontline Innovation: your chance to share your ideas for improvement through Hackathons and other eventsThe successful candidate must, by the start of the employment, have permission to work in the country they are applying.We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.