Front Desk Agent 3pm-11pm (Part-Time)

Front Desk Agent:PERFECT OPPORTUNITY FOR CUSTOMER SERVICE INDIVIDUALS OR THOSE LOOKING FOR A GREAT SOURCE OF SUPPLEMENTAL INCOME WITH TRAVEL REWARDS!*Tuition Reimbursement for college students/adults going back to school**Employee Referral Program**Hilton Team Travel Rewards Program*We are seeking a friendly and professional 3pm-11pm Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.Responsibilities:Greet guests and provide them with a warm welcomeCheck-in and check-out guests efficiently and accuratelyAnswer phone calls and respond to inquiries in a timely mannerAssist guests with any requests or issues they may have during their stayProvide information about hotel amenities, local attractions, and dining optionsHandle cash transactions and maintain accurate recordsCollaborate with other hotel departments to ensure guest satisfactionPerform night audit duties as neededRequirements:Previous experience in a front desk or customer service role is preferredExcellent phone etiquette and communication skillsProficiency in using phone systems and hotel management softwareMultilingual skills are a plusStrong attention to detail and organizational skillsAbility to handle difficult situations with professionalism and empathyKnowledge of hospitality industry practices and standardsBenefits:Hilton Team Member Travel DiscountTuition Assistance Program (NEW!)Employee Referral Program (NEW!)Vision/Dental Insurance and more!If you are a motivated individual who thrives in a customer-oriented environment, we invite you to apply for the position of Front Desk Agent. Join our team and contribute to creating memorable experiences for our guests.