Human Resources Business Partner Director
Position Summary:Our client, a global, multi-site retail and consumer services organization, is seeking a Director of HR Business Partners to lead and elevate the HRBP function across both retail field operations and corporate teams.This individual will provide leadership to a team of HR Business Partners supporting a large, distributed workforce, while also serving as the primary HR partner to key corporate stakeholders based in the MA support center.The role is critical in ensuring consistent execution of HR programs across the business while advancing more strategic capabilities including organizational design, workforce planning, talent development, and leadership effectiveness.This individual will act as a key connector between the business, HR Centers of Excellence, and executive leadership, helping to build a more structured, scalable, and high-impact HR function.Absolute Minimum Must-Have's / Experience / Requirements:Bachelor's degree in Human Resources, Business, or related field8+ years of progressive HR experience, including HRBP leadership and team managementExperience supporting both field-based (retail, multi-site, or distributed workforce) and corporate environmentsDemonstrated experience leading and developing HR Business Partner teamsStrong expertise in employee relations, performance management, and organizational designWorking knowledge of multi-state employment law and complianceProven ability to influence and partner with senior leadership and executivesStrong business acumen with ability to align HR strategy to operational outcomesKey Responsibilities:Lead, coach, and develop a team of HR Business Partners supporting retail field operationsEnsure consistent execution of HR programs, policies, and practices across all regionsPartner with field leadership to drive performance, engagement, and operational effectivenessEstablish and standardize HRBP tools, processes, and rhythms (business reviews, talent planning, ER approach)Monitor and analyze workforce metrics (turnover, engagement, employee relations trends) and drive action plansServe as the primary HR Business Partner to corporate leadership teams (Finance, Marketing, Operations, etc.) Note we will have an HRBP for these functionsPartner with executives on organizational design, workforce planning, and talent strategiesProvide coaching to leaders on performance management, employee relations, and leadership effectivenessLead corporate talent reviews, succession planning, and leadership development effortsSupport enterprise change management initiatives tied to business prioritiesPartner with HR Centers of Excellence (Talent, Total Rewards) to deliver integrated solutionsDrive enterprise talent initiatives including performance management, engagement, and development programsSupport and strengthen leadership development pipelines across field and corporate populationsChampion diversity, equity, and inclusion initiatives across the organizationWorking Relationships:HR Leadership Team, Retail Operations, Corporate Leadership (Finance, Marketing, Operations), Total Rewards, Talent/TA, Training, IT, External VendorsKey Desired Business OutcomesDesired Business Outcomes / Key AccomplishmentsHow success will be measured within the first 180 daysBuild strong relationships with HRBP team, field leadership, and corporate stakeholdersGain full understanding of current HRBP structure, coverage model, and gapsEstablish consistency in HRBP support across regions and functionsBegin standardizing key processes (talent reviews, performance management, ER approach)Provide hands-on support to leadership on immediate employee relations and organizational needsIdentify opportunities to improve HRBP effectiveness, alignment, and scalabilityDesired Business Outcomes / Key AccomplishmentsHow success will be measured within the first 365 daysFully establish a scalable, consistent HRBP operating model across field and corporateStrengthen leadership capability and talent pipelines across the organizationImprove key workforce metrics (turnover, engagement, performance outcomes)Elevate HRBP team capability through coaching, development, and clear expectationsPartner with leadership to drive more proactive, strategic workforce planning and organizational designEnsure HR is viewed as a trusted, value-added partner across the business