Chat Brand Rep (Titleist) (Remote)

At Capacity ECommerce, we are looking for remote chat representatives to assist customers and provide an exceptional shopping experience on titleist.com. We believe in the power of human connections to provide premium service to online customers mirroring an in-store experience. No bots. Just real, honest people sharing their passion and expertise. RESPONSIBILITIES AND DUTIES Be brand passionate - share your love for the game and brand!Use primarily Titleist golf equipmentFamiliarity with the Titleist site and any related media/searchesAbility to compare and analyze any competitor products.Thrive in fast-paced environment handling multiple chats at onceMaintain the core values of the Titleist tradition "commitment to continuous improvement and performance and quality excellenceSKILLS AND QUALIFICATIONS 5+ years golf experience2+ years club fitting experienceIn-depth knowledge of current and past Titleist productsFamiliarity with similar products from other brandsAbility to communicate and assist golfers on all Titleist products (enthusiast to pro level) Able to type at least 35 wpm, with a strong ability to communicate clearly"An unwavering commitment to continuous improvement and performance and quality excellence are corevalues of the Titleist tradition."COMPENSATION AND PERKSThis is a 1099 Independent Contractor position.Pay $20/hour, paid weeklyRemote position TECHNOLOGY DETAILSA desktop or laptop w/ Chrome browser (tablets and other mobile devices are not compatible at this time).Stable internet connection (we suggest at least a consistent 10mbps).Reliable sound output (this can either be through built in computer speakers or third-party speakers or headsets).