Distribution Center Office Associate

As a Distribution Center Office Associate, you will be the vital administrative link that facilitates the flow of information between our carriers and floor operations. In this role, you will partner with managers across the building to facilitate the handling of merchandise as it is moved, stored and dispatched. This role is perfect for someone who thrives in a fast-paced environment and has strong organizational skills, a high attention to detail, and a passion for service.A day in the life as a Distribution Center Office Associate...Work in the receiving office or yard shack, tracking and checking in drivers and trailersPerforms a variety of clerical duties such as filing, record keeping, and copyingPartners with engagement team to order food and supplies for associate eventsMaintains and replenishes office suppliesConducts information retrieval and data entry , including manually entering productivity hours for PM reportingCompiles, organizes, and maintains records of business transactionsMaintains moderately complex indexes and filesAnswers phones and takes messagesGathers information from accounts, applications, or spreadsheets and transfers into a standard format or databasePrepares source data for computer entry by compiling, sorting, and verifying information.Performs other related clerical duties as assignedCrossdock additional responsibilities:Monitors and maintains customer service email account and special request trackingAudits home delivery proposed chargesContacts customers prior to their booked date and closes order once picked upHandles escalated customer service issue resolutionsWhat You'll Bring To The Table...Proficient at typing and basic computer operationIntermediate English Language proficiencyGood communication skills both verbal and writtenClerical, word processing, and office skillsHigh attention to detailMaintains an awareness of loss prevention, security and safety following the guidelines as outlined in the Company Code of Conduct and Associate Policy manualsWe'd love to hear from you if you have…Experience in a clerical position and/or Administrative Support preferredHigh School Diploma, GED, equivalent vocational training, or associate's degree