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Office Assistant

Office AssistantAt NovaCare Rehabilitation, we believe in delivering an excellent patient experience, starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.ResponsibilitiesAnswer and direct telephone calls and schedule and coordinate patient appointmentsObtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information.Prepare patient intake forms prior to appointments to ensure timely service.Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as neededHelp to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly.Ensuring compliance with healthcare regulations and company policiesAssist Patient Service Specialist with faxing and filing as neededMaintain inventory and stock new inventoryKeep all linens and restroom products fully stockedMaintain disinfectant spray bottles for the gym for patients and membersQualificationsMinimum:High School Diploma or GEDPreferred:1 year of Front Desk ExperienceEqual Opportunity Employer/including Disabled/Veterans

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