Customer Account Representative

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.Job DescriptionPosition OverviewThe Customer Account Representative manages client accounts by maintaining relationships, providing support, and assisting with account growth. This role includes both customer service and sales-oriented responsibilities.Key ResponsibilitiesManage and maintain customer accounts and relationshipsCommunicate with clients regarding services, promotions, and updatesIdentify opportunities for account growth and upsellingResolve customer concerns and ensure satisfactionMaintain accurate records of account activityCollaborate with sales and marketing teamsQualificationsStrong communication and interpersonal skillsCustomer-focused with an interest in sales and account managementProblem-solving abilities and attention to detailOrganizational and multitasking skillsBasic computer proficiencyTeam-oriented mindsetAdditional InformationCompetitive salary package ($48,000 – $52,000 per year)Opportunities for professional growth and career advancementHands-on training and skill developmentSupportive and collaborative work environmentStable full-time position with long-term potential