Scheduling Coordinator

Join Our Team: Realm, a leader in systems integration, is seeking an enthusiastic Scheduling Coordinator to join our team. Specializing in the integration of advanced control systems, we're reshaping how lighting, security, access control, and entertainment systems are seamlessly blended in both residential and commercial spaces. This is a fantastic opportunity for someone looking to grow their skills and be part of a team renowned for creating sophisticated, user-friendly environments. Position Overview: The Scheduling Coordinator is tasked with managing and optimizing the scheduling of installations, maintenance, and support services. This role involves coordinating with clients, technicians, and project managers to ensure timely and efficient delivery of services, resolving scheduling conflicts, and maintaining smooth operations. The ideal candidate will be highly organized, detail-oriented, and capable of managing multiple tasks. The Scheduling Coordinator will play a crucial role in supporting our team and ensuring the smooth operation of daily activities. Key Responsibilities: Scheduling: Collaborate with our operations team to efficiently manage technician schedules, updating our team calendar and confirming appointments with clients. Timesheets: Oversee the timesheet submission and approval process for technical and project management teams. RMA Coordination: Manage the process of returns and exchanges for defective or unwanted products. Client Documentation Management: Review and maintain client documentation, ensuring accuracy, completeness, and confidentiality to uphold organizational standards and client satisfaction. Administrative Support: Provide administrative support to the team, including but not limited to answering phone calls, greeting clients, and maintaining a presentable showroom. Qualifications: A Bachelor’s Degree is strongly preferred. Professional, with attention to detail and a willingness to learn. Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines. Excellent communication and interpersonal skills, with the ability to interact professionally with clients, vendors, and team members. Ability to work independently with minimal supervision and as part of a team. Proficiency in Microsoft Suite, Google Workspace, and Adobe Acrobat. A background in SAP preferred but not required. Why Join Us? Professional Growth: Work with industry leaders and innovative technology. Collaborative Culture: Be part of a team that values innovation and teamwork. Career Development: Grow your skills and career in a supportive environment that fosters learning. Team Spirit: Be part of a collaborative and passionate team dedicated to technology and service excellence. Benefits: 401(k) matching Health insurance with 50% company contribution Health Savings Account Vision insurance Dental insurance Life insurance PTO Be a Part of Something Bigger: Join Realm and contribute to our mission of integrating technology seamlessly into everyday environments. We're more than a company; we're a community of innovators and thinkers, committed to shaping the future of technology integration. Apply Now: If you're ready to start your journey as a Scheduling Coordinator with Realm, we're eager to meet you! Job Type: Full-time Pay: $60,000 per year Experience level: 1-2 years Schedule: 8 hour shift Monday to Friday In person