Receptionist, Home Care

Mass General Brigham Home Care ReceptionistMass General Brigham Home Care, Inc. relies on a wide range of professionals to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.At Mass General Brigham Home Care, we are committed to delivering exceptional patient-centered care, and our receptionists play a vital role in ensuring every interaction reflects our mission. As a valued member of our team, you will be the welcoming face and voice of our organizationsupporting patients, families, and staff with professionalism, compassion, and efficiency. The opportunity will work out of the Newton, MA office. We offer a supportive, growth-oriented environment where your skills are recognized, and your career can flourish within the broader Mass General Brigham system.What You'll Bring:Proficiency with Microsoft Outlook and comfort navigating multiple systems.Strong customer service skills with the ability to de-escalate calls and remain calm under pressure.Excellent verbal and written communication abilities.Demonstrated multi-tasking, organization, and prioritization skills.A reputation for being responsible, reliable, and possessing a strong work ethic.Ability to collaborate effectively with all levels of staff across the organization.What We Offer:Per diem opportunity with as-needed weekday shifts, typically scheduled between 8:00 AM 4:30 PM.Work based out of our Newton office.No evenings, weekends, or holidayssupporting worklife balance.A year-round role (not a seasonal or summer-only position).A supportive, mission-driven team environment where your contributions are valued.Job SummaryPerform general clerical and reception responsibilities. Receive and triage all incoming telephone calls and route them to the appropriate staff. Receive and greet visitors following sign-in procedures. Receptionist shall act as a liaison between the public and the organization.QualificationsEducation High School Diploma or Equivalent required.Experience Receptionist experience 0-1 year preferred.Pay Range $17.71 - $23.55/Hourly.EEO Statement:1410 Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources.