Lead Cytogenetics Technologist

Lead Cytogenetic TechnologistCharlotte, NCMon-Fri 12pm-8:30pm w/rotating holiday & weekend$4k Relocation Assistance & $5k Sign-On BonusJob Profile SummarySupports teammates in executing team responsibilities. This role focuses on training and coaching, developing and improving standard work, and responding to abnormal conditions. Responsible for problem-solving, as well as ensuring safety and quality in team performance.Key Responsibilities / Essential FunctionsTeam Development & Standard WorkEnsure the development and maintenance of standard work.Train and support the development of teammates.Audit processes to confirm adherence to standard work.Coach teammates when standards are not followed and escalate to the Group Leader as needed.Operations & WorkflowSupport continuous flow of specimens within the area of responsibility.Cover staffing gaps due to call-outs, project work, or unexpected absences.Monitor team productivity and respond promptly to Andon alerts.Provide hands-on support and troubleshoot instruments or equipment when possible.Confirm issue resolution with teammates before closing problems.Continuous ImprovementDedicate at least 70% of the day to continuous improvement activities.Identify opportunities to improve quality, customer service, productivity, and cost reduction.Actively contribute to performance improvements across the team.Quality & ComplianceEnsure quality of testing within the assigned area.Investigate testing quality issues and implement corrective actions.Document abnormal conditions and communicate with appropriate personnel.Maintain point-of-use storage (organization, labeling, inventory communication).Ensure adherence to company policies, procedures, and quality systems.Safety & Workplace StandardsMaintain 5S standards to support safety and quality.Conduct visual control audits.Ensure proper use of PPE and safe work practices.Work proactively in environments with biological, chemical, and mechanical hazards.Communication & LeadershipEscalate abnormal or serious personnel situations to the Group Leader.Act as a catalyst for team-building initiatives.Stay attentive to team morale and workplace dynamics.Collaborate effectively with teammates, leadership, and cross-functional partners.Work Environment & Physical RequirementsFast-paced environment with physicians, technologists, and visitors.Exposure to infectious materials, chemical hazards, fire, and mechanical risks.Requires active movement, walking, and navigating around equipment.Physical tasks may include:Stooping and reachingLifting 20 50 lbs.Required Skills & ExperienceTechnical SkillsExperience in:FISH Analysis (preferred)Chromosome Analysis (blood and bone marrow) (preferred)Cytogenetics Wet Bench Setup (preferred)Core CompetenciesStrong problem-solving and troubleshooting abilitiesKnowledge of:Quality management systemsLaboratory workflows and testing processesInstrument operation and maintenanceAbility to:Work in a fast-paced, multicultural environmentManage multiple prioritiesSupport and lead a dynamic teamCommunicate effectively with demanding customersProficiency in Microsoft Office (especially Word and Excel)Education & CertificationsASCP registered Medical Technologist (or equivalent) requiredCertification: CG (ASCP) required2 5 years of relevant experience (or equivalent combination of education and experience)Demonstrated leadership capabilitiesAdditional RequirementsAbility to plan, supervise, and execute responsibilities within assigned areasFlexibility for on-call duties to manage abnormal conditionsStrong understanding of:Company products and terminologyQuality control systemsScheduling, supplies, and workflow management