Receptionist and Social Media Coordinator

Technology Plus is seeking a reliable and organized Receptionist and Social Media Coordinator to join our team. This role is perfect for someone who thrives in a dynamic environment and enjoys interacting with both customers and internal teams. In addition to managing front office duties, the coordinator will play a key role in maintaining our social media presence.Key ResponsibilitiesFront Office Duties:Answer incoming calls, route them appropriately, and take messages.Update and manage customer tickets with detailed call information.Greet customers and walk-ins, create tickets for drop-offs, and accept payments.Manage the general upkeep of the office, including ordering supplies and maintaining common areas.Social Media Coordination:Collaborate with the team to post weekly updates on Facebook, LinkedIn, Google, and potentially Instagram.Engage with online audiences through relevant and consistent content.Customer Relations & Internal Communication:Communicate effectively with clients and the internal team.Listen to customers' needs, document information clearly, and pass it on to the appropriate departments.Special Projects:Manage birthday and anniversary celebrations, including decorations and gifts.Prepare monthly or bi-monthly praises emails to celebrate team successes.Assist with mailing invoices, processing payments, and helping with light accounting tasks.QualificationsStrong communication skills, both verbal and written.Excellent organizational and multitasking abilities.Experience with social media platforms (Facebook, LinkedIn, Google, etc.).Attention to detail, particularly when handling customer information and office tasks.A positive, customer-focused attitude.Previous experience in a similar role is preferred (2-3 years of experience).Why Join Technology Plus?At Technology Plus, our story began in 1995, driven by a vision to provide personalized service in the fast-evolving world of technology. Over the years, we've grown from a break/fix company to a comprehensive Managed Service Provider offering expertise in IT, Telecom, Cabling, Security, and Audio/Visual services. We pride ourselves on being more than just an outsourced IT department - we are a trusted technology partner that empowers businesses through seamless solutions tailored to their needs.Why You'll Love Working With UsFamily-Oriented Culture: At Technology Plus, we believe in work-life balance and creating a supportive environment where you can thrive both professionally and personally.Comprehensive Benefits: We offer full health benefits, paid time off, retirement plans, and other perks to ensure your well-being.Growth Opportunities: As a company that's evolved with technology for nearly three decades, we are committed to fostering the growth of our employees. You'll have opportunities to expand your skills and take on new responsibilities as we continue to grow.Supportive Team Environment: Our collaborative team is here to help each other succeed. We celebrate our wins together, whether it's through office celebrations or monthly team recognition.Making an Impact: We strive to make technology simple and accessible for our clients, enabling them to focus on their business. Join us in building relationships and solving problems that make a real difference.If you're looking for a company where your work is valued, your voice is heard, and your career can grow, Technology Plus is the place for you.Job Posted by ApplicantPro