Picnic Basket Lead

Picnic Basket Lead Jellystone Park™ Grayling Customer Satisfaction – Growth – Teamwork – Integrity – Passion Position Overview The Picnic Basket Lead is a hands-on leadership role that supports the daily operation of the Picnic Basket, Jellystone Park™ Grayling’s food service area. This position works closely with management to help lead the food service team, keep operations running smoothly, and ensure guests receive friendly, fast, and high-quality service. This is an ideal role for someone looking to grow into management. The Picnic Basket Lead sets a positive example for the team, helps train staff, supports food safety standards, and steps in where needed during busy service periods. Key ResponsibilitiesFood Service Support & Leadership · Assist in the daily operation of the Picnic Basket, including food prep, service, and closing duties. · Serve as a go-to leader for Picnic Basket team members during assigned shifts. · Lead by example by maintaining a positive attitude and strong work ethic. · Help ensure food quality, portioning, cleanliness, and guest service standards are met. Scheduling & Shift Support · Support management with daily staffing needs and shift coverage. · Help assign daily tasks such as prep, grill, register, and cleaning duties. · Step in to support the team during busy times, special events, and peak hours. · Be flexible with scheduling, especially during weekends, holidays, and peak season. Team Training & Support · Help train new team members on food preparation, equipment use, and guest service expectations. · Reinforce food safety, cleanliness, and handwashing standards. · Provide friendly coaching and guidance to teammates. · Communicate concerns or improvement opportunities to management. Food Quality & Cleanliness · Help ensure food is prepared and served safely and correctly. · Monitor cleanliness of prep areas, service windows, and dining spaces. · Assist with food storage, labeling, and rotation. · Address minor food or service issues quickly and escalate larger concerns to management. Inventory & Supplies · Assist with monitoring food, beverage, and supply levels. · Help restock items and organize storage areas. · Use supplies responsibly to minimize waste. · Report low inventory or equipment issues to management. Guest Experience · Provide friendly, helpful, and efficient service to guests of all ages. · Help resolve guest concerns with a positive and calm approach. · Support themed weekends, special events, and high-volume days. · Share guest feedback with management to help improve service. Safety & Compliance · Follow all food safety and sanitation guidelines. · Use kitchen equipment safely and properly. · Help keep the Picnic Basket clean, organized, and safe. · Support required safety checklists and cleaning routines. Administrative & Team Communication · Communicate daily needs, issues, or successes to management. · Help track completed tasks and cleaning duties. · Support opening and closing procedures for the Picnic Basket. Qualifications · Previous experience in food service, concessions, or a similar role. · Interest in learning leadership or supervisory skills. · Friendly, dependable, and team-oriented attitude. · Willingness to follow food safety and cleanliness standards. · Comfortable working in a fast-paced environment. · Able to work weekends, holidays, and peak-season hours. Physical Qualifications · Stand and be on feet for extended periods (4–8 hours). · Lift and carry items up to 40 pounds (food supplies, boxes, equipment). · Work in warm kitchen environments during busy service times. · Bend, reach, and perform repetitive motions. · Safely use kitchen equipment following training and guidelines. · Work indoors and outdoors in varying weather conditions. Ideal Candidate Traits · Positive and guest-friendly · Willing to learn and grow into leadership · Calm during busy service times · Supportive team player · Reliable and dependable · Takes pride in doing things the right way Pay: From $15.00 per hour Expected hours: 30.0 – 40.0 per week Benefits: Employee discount Flexible schedule Work Location: In person