Data Center Operations Technician

Position: Data Center Operations TechnicianIndustry: Data CentersType: 6 months contract to hireLocation: Ashburn, VA (fully on-site)Day to day:Provide technical support to end users by identifying, researching, and resolving technical issues.Respond to telephone calls, emails, and personnel requests for technical support.Document, track, and monitor problems to ensure timely resolution.Assist the ID team within new data center builds and support efforts in handing off racks.Run workflows to ensure links and connections are operational and collaborate closely with networking fields.Must haves:Open to working night shifts (approximately 9:30 pm - 7:30 am).1-3 years of experience in the field or a related area.Experience with driver repairs, dry-work, and break-fix tasks.Familiarity with computer hardware.At least 1 year of experience in a data center environment.Ability to lift up to 40 lbs.Plusses:CompTIA A+ Certification.CompTIA Server+ Certification.CompTIA Network+ Certification.Basic understanding of networking troubleshooting, including DHCP/Static IP, single mode/multimode fibers, and checking server connections.Salary and Compensation:The hourly rate for this position is between $23 - $25 per hour. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.Benefits:The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable).