VP, Intelligent Routing & Workforce Optimization

A leading financial services company in Cincinnati is seeking a VP, Product for Contact Center Routing and Workforce Planning Capabilities. This role involves shaping the product strategy and leading the delivery of modern capabilities to enhance customer engagement across various channels. Candidates should have significant product management experience, particularly in contact center environments, and proven leadership abilities to drive cross-functional initiatives. Competitive salary range of $130,000 to $210,000 with eligibility for bonuses. J-18808-Ljbffr