Host
Duties:
- Greet and welcome guests in a friendly and professional manner
- Escort guests to their tables and provide menus
- Assist with seating arrangements to ensure efficient use of space
- Take reservations and manage the waitlist
- Provide accurate wait time estimates to guests
- Answer phone calls and provide information about the restaurant
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers and kitchen staff to ensure smooth operations
- Handle guest complaints or concerns with professionalism and empathy
Requirements:
- Previous experience in guest relations or customer service preferred
- Excellent communication and interpersonal skills
- Knowledge of Aloha POS system is a plus
- Strong hospitality mindset with a focus on providing exceptional service
- Ability to multitask and work in a fast-paced environment
- Professional appearance and demeanor
- Strong phone etiquette skills
Note: This position may require standing for long periods of time.
We offer competitive pay and a positive work environment. Join our team and be part of creating memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
* Employee discount
* Flexible schedule
Shift:
* 4 hour shift
* Day shift
* Evening shift
Work Location: In person