Retail Key Holder - Part Time (Backcountry)

Key HolderAt Backcountry, our mission is to connect people to their passions. Our five online storesBackcountry, Level Nine Sports, Competitive Cyclist, MotoSport, and SteepandCheapaim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life's greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills.We are seeking a highly motivated and experienced Key Holder to join our team. The Key Holder will be responsible for managing the store during scheduled shifts, opening and closing the store, handling cash and credit card transactions, managing inventory, and providing excellent customer service to our valued customers.What you get to do every day:Assist the Store Manager in opening and closing the storeEnsure the store is properly secured and alarm systems are functioning correctlyManage cash and credit card transactions, and perform daily cash reconciliationsMaintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store managerProvide exceptional customer service, and assist customers with their purchases, product inquiries, and returns/exchangesMaintain a clean, organized and attractive store appearanceAssist in the execution of and ensure daily tasks are completedTrain and mentor new team membersPerform other duties as assigned by the Store Manager and Assistant Store ManagerWhat you bring to the role:High school diploma or equivalentMinimum of 2 years of experience in retail sales or customer serviceStrong communication and interpersonal skillsAbility to manage multiple tasks and prioritize effectivelyAbility to work in a fast-paced and dynamic environmentMust be able to work a flexible schedule, including evenings, weekends and holidaysBasic computer skills, and experience with Point-of-Sale systems is a plusPhysical Requirements:Ability to communicate verbally and work cooperatively with associates and customersAbility to remain standing for up to 5 hours at a timeAbility to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floorAbility to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floorAbility to lift and/or move merchandise weighing up to 50 lbs.Ability to ascend/descend ladders to retrieve and/or move merchandiseAbility to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish workWorkweeks are expected to be between 46 and 48 hours with the ability to have a flexible schedule, including nights, weekends, and holidaysRegular and predictable attendance$18.50 - $19 an hourWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.Washington state applicants only: If you believe that this job posting does not comply with applicable Washington state law, please notify us by sending an email to WACandidates@cscshared.com.It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact hrbenefits@cscshared.com.